Electronic apparatus, computer readable recording medium, and message management system

An electronic apparatus, comprising:

• an operation panel configured to display a screen for a user and receive an operation by the user;
• a display control unit configured to control display of a screen on the operation panel;
• and
• an agent unit configured to control timings of starting and canceling display of a message screen based on message data received from a remote maintenance server on a maintenance service provider side;
• wherein the display control unit is further configured to cause the operation panel to display the message screen if the message data has not been deleted;
• and
• the agent unit is further configured (a) to cancel display of the message screen until a user logs out if the operation panel receives a first operation by the user to cancel display of the message screen while the message screen is displayed on the operation panel, and (b) to delete the message data if the first operations by all users specified in an apparatus setting are received.

A non-transitory computer readable recording medium storing a message display control program;

• wherein in an electronic apparatus that comprises an operation panel configured to display a screen for a user and receive an operation by the user, the message display control program causes a computer to act as:
• a display control unit that controls display of a screen on the operation panel;
• and
• an agent unit that controls timings of starting and canceling display of a message screen based on message data received from a remote maintenance server on a maintenance service provider side;
• wherein the agent unit generates reading confirmation data that indicates that a user read the message screen and transmits the reading confirmation data to the remote maintenance server if the operation panel receives an operation by the user for the removing display of the message screen while the message screen is displayed on the operation panel.

A non-transitory computer readable recording medium storing a message display control program;

• wherein in an electronic apparatus that comprises an operation panel configured to display a screen for a user and receive an operation by the user, the message display control program causes a computer to act as:
• a display control unit that controls display of a screen on the operation panel;
• and
• an agent unit that controls timings of starting and canceling display of a message screen based on message data received from a remote maintenance server on a maintenance service provider side;
• wherein the display control unit causes the operation panel to display the message screen if the message data has not been deleted;
• and
• the agent unit (a) cancels display of the message screen until a user logs out if the operation panel receives a first operation by the user to cancel display of the message screen while the message screen is displayed on the operation panel, and (b) deletes the message data if the first operations by all users specified in an apparatus setting are received.

A message management system, comprising:

• an electronic apparatus;
• and
• a remote maintenance server on a maintenance service provider side of the electronic apparatus;
• wherein the electronic apparatus comprises:
• an operation panel configured to display a screen for a user and receive an operation by the user;
• a display control unit configured to control display of a screen on the operation panel;
• and
• an agent unit configured to control timings of starting and canceling display of a message screen based on message data received from the remote maintenance server;
• wherein the agent unit is further configured to generate reading confirmation data that indicates that a user read the message screen and transmit the reading confirmation data to the remote maintenance server if the operation panel receives an operation by the user for canceling display of the message screen while the message screen is displayed on the operation panel.

A message management system, comprising:

• an electronic apparatus;
• and
• a remote maintenance server on a maintenance service provider side of the electronic apparatus;
• wherein the electronic apparatus comprises:
• an operation panel configured to display a screen for a user and receive an operation by the user;
• a display control unit configured to control display of a screen on the operation panel;
• and
• an agent unit configured to control timings of starting and canceling display of a message screen based on message data received from the remote maintenance server;
• wherein the display control unit is further configured to cause the operation panel to display the message screen if the message data has not been deleted;
• and
• the agent unit is further configured (a) to cancel display of the message screen until a user logs out if the operation panel receives a first operation by the user to cancel display of the message screen while the message screen is displayed on the operation panel, and (b) to delete the message data if the first operations by all users specified in an apparatus setting are received.