Systems and methods for managing customer data
AssigneeCapital One Financial Corporation
InventorTonya L. Triebwasser
Life of this patent
Estimating the term…
Abstract
Systems and methods are disclosed for managing customer data. In one embodiment, a system may include one or more memory devices storing instructions, and one or more processors configured to execute the instructions to receive data related to a customer's first account from a first line of business server. The one or more processors may also be configured to determine that the customer has a second account in a second line of business, and receive data related to the second account from a second line of business server. The one or more processors may also be configured to receive updated data related to the customer, and transmit the updated data to at least one of the first and second line of business servers.
Claims20
A system for managing customer data, comprising:
- one or more memory devices storing instructions;
- and
- one or ore processors configured to execute the instructions to:
- receive data related to a customer's first account in a first line of business from a first line of business server;
- determine that the customer has a second account in a second line of business;
- receive data related to the second account from a second line of business server;
- receive updated data related to the customer;
- and
- transmit the updated data to at least one of the first and second line of business servers.
A method for managing customer data, comprising:
- receiving a request for data related to a first account of a customer in a first line of business;
- receiving the data related to the first account from a first line of business server;
- determining that the customer has a second account in a second line of business;
- receiving a request for data related to the second account;
- receiving the data related to the second account from a second line of business server;
- receiving updated data related to the customer;
- and
- transmitting the updated data to at least one of the first and second line of business servers.
A tangible computer-readable medium storing instructions for managing customer data, the instructions operable to cause one or more processors to perform operations, comprising:
- receiving data related to a customer's first account in a first line of business from a first line of business server;
- determining that the customer has a second account in a second line of business;
- receiving data related to the second account from a second line of business server;
- receiving updated data related to the customer;
- and
- transmitting the updated data to at least one of the first and second line of business servers.
Dependencies are inferred from the claim text.