Receiving and Queuing Requests From Hospitality Customers

A system, comprising:

• a memory;
• and
• at least one processor coupled to the memory and configured to:
• establish a connection with a customer's mobile device;
• obtain information about the location of the customer's mobile device;
• provide to the customer's mobile device a set of data describing goods or services currently offered by one or more business locations;
• receive from the customer's mobile device a request for a good or service offered by a particular business location;
• and
• add the request to a queue associated with one or more groups assigned to fulfill the request based on the request type.

A tangible computer-readable device having instructions stored thereon that, when executed by at least one computing device, causes the at least one computing device to perform operations comprising:

• establishing a connection with a customer's mobile device;
• obtaining information about the location of the customer's mobile device;
• providing to the customer's mobile device a set of data describing goods or services currently offered by one or more business locations;
• receiving from the customer's mobile device a request for a good or service offered by a particular business location;
• and
• adding the request to a queue associated with one or more groups assigned to fulfill the request based on the request type.