US 2014/0279232 A1 · SYSTEM AND METHOD FOR AN AFFINITY CAPTURE, USER FEEDBACK AND AFFINITY ANALYSIS

Abstract

Various affinity systems and methods are provided to enable the capture of unique end-to-end purchase intent information. In some embodiments, the data collected through affinity systems and methods can be used to develop insights into the purchase making decision processes of users at any point of a shopping experience. The systems can host interaction platforms to facilitate the exchange of information, opinion, and/or suggestions on products, recommendations, and/or opinions. Further embodiments provide analysis of the captured data to derive insights regarding the appeal of products/services and the qualitative opinions of the users about the products/services.

Claims35

Dependent claims

A system for providing an affinity and feedback platform, the system comprising:

at least one processor operatively connected to a memory, the processor when executing is configured to:
generate a help request platform for hosting and managing interaction between help request participants and an asking user;
define a group of related users based, at least in part, on at least one of on-line social connections accessible for the asking user and associations between existing user profiles and the product characteristics to establish the help request participants;
allow the help request participants to access the help request platform responsive to accepting a published help request;
wherein the help request platform is configured to analyze activity on the help request platform to associate intent information with products or users.

2 more elements

Dependencies are inferred from the claim text.

Facts

Application

14/209,230Filed 13 Mar 2014

Priority

14 Mar 2013

Published

18 Sep 2014

Term ends

Not estimatedThe source records don’t support an estimate.

Classification9 codes

G06Q 30/0603
Electronic shopping [e-shopping]: catalogue creation or management
G06Q 10/42
Business processes related to social networking or social networking services: determination of affinities or common interests between users
G06Q 10/44
Business processes related to social networking or social networking services: identification of trends within social networks, e.g.…
G06Q 10/46
Business processes related to social networking or social networking services: determination of level of influence of users within social…

System and method for an affinity capture, user feedback and affinity analysis

Life of this patent

System and method for an affinity capture, user feedback and affinity analysis

Life of this patent

Abstract

Claims35