Systems, devices, and methods for generating location establishment severity identification

A computer-implemented method for providing information regarding aggregated quality-data corresponding to a plurality of location establishments, the method comprising:

• receiving by a computer system through a computer network quality-data from a plurality of quality-data sources, said quality-data representative of one or more of service quality, product quality, facility quality, safety quality, customer satisfaction, and employee satisfaction at the location establishments;
• storing in an electronic data storage the quality-data as quality-data events, wherein a quality-data event is associated with a severity value and one or more of the location establishments;
• calculating by the computer system a first aggregate severity value for a first aggregation unit, wherein the first aggregation unit is associated with a first plurality of quality-data events, at least in part based on the severity values of at least two of the first plurality of quality-data events;
• calculating by the computer system a second aggregate severity value for a second aggregation unit, wherein the second aggregation unit is associated with a second plurality of quality-data events, at least in part based on the severity values of at least two of the second plurality of quality-data events;
• and
• transmitting by the computer system the first aggregate severity value and the second aggregate severity value;
• wherein said computer system comprises a computer processor and an electronic memory.

A computer-readable, non-transitory storage medium having a computer program stored thereon for causing a suitably programmed computer system to process by one or more computer processors computer-program code for performing at least:

• accessing by a computer system through a computer network quality-data from a plurality of quality-data sources, said quality-data representative of one or more of service quality, product quality, facility quality, safety quality, customer satisfaction, and employee satisfaction at the location establishments;
• storing in an electronic data storage the quality-data as quality-data events, wherein a quality-data event is associated with a severity value and one or more of the location establishments;
• calculating by the computer system a first aggregate severity value for a first aggregation unit, wherein the first aggregation unit is associated with a first plurality of quality-data events, at least in part based on the severity values of at least two of the first plurality of quality-data events;
• calculating by the computer system a second aggregate severity value for a second aggregation unit, wherein the second aggregation unit is associated with a second plurality of quality-data events, at least in part based on the severity values of at least two of the second plurality of quality-data events;
• and
• transmitting by the computer system the first aggregate severity value and the second aggregate severity value;