Coordination of Brokered Engagements
OwnerRoy Schoenberginventor
Life of this patent
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Abstract
A computer-implemented method includes receiving, from a brokerage system, a request for a virtual consultation with a service provider, with the requested consultation being one or more of an online consultation or a telephonic consultation; accessing, by a practice management system, a schedule indicative of one or more office appointments of the requested service provider, with the practice management system being remote from the brokerage system; determining, by the practice management system based on the accessed schedule, a time slot in which the requested service provider is available for the requested virtual consultation; and updating, by the practice management system, the schedule with an appointment for the virtual consultation to occur during the determined time slot.
Claims18
A computer-implemented method comprising:
- receiving, from a brokerage system, a request for a virtual consultation with a service provider, with the requested consultation being one or more of an online consultation or a telephonic consultation;
- accessing, by a practice management system, a schedule indicative of one or more office appointments of the requested service provider, with the practice management system being remote from the brokerage system;
- determining, by the practice management system based on the accessed schedule, a time slot in which the requested service provider is available for the requested virtual consultation;
- and
- updating, by the practice management system, the schedule with an appointment for the virtual consultation to occur during the determined time slot.
A computer program product tangibly stored on a computer readable storage device, the computer program product comprising instructions for causing a computer of a practice management system to perform operations comprising:
- receiving, from a brokerage system, a request for a virtual consultation with a service provider, with the requested consultation being one or more of an online consultation or a telephonic consultation;
- accessing, by the practice management system, a schedule indicative of one or more office appointments of the requested service provider, with the practice management system being remote from the brokerage system;
- determining, by the practice management system based on the accessed schedule, a time slot in which the requested service provider is available for the requested virtual consultation;
- and
- updating, by the practice management system, the schedule with an appointment for the virtual consultation to occur during the determined time slot.
An apparatus comprising:
- a processor of a practice management system;
- memory in communication with the processor;
- and
- a computer program product stored on a computer readable medium, the computer program product comprising instructions for causing the processor to perform operations comprising:
- receiving, from a brokerage system, a request for a virtual consultation with a service provider, with the requested consultation being one or more of an online consultation or a telephonic consultation;
- accessing, by the practice management system, a schedule indicative of one or more office appointments of the requested service provider, with the practice management system being remote from the brokerage system;
- determining, by the practice management system based on the accessed schedule, a time slot in which the requested service provider is available for the requested virtual consultation;
- and
- updating, by the practice management system, the schedule with an appointment for the virtual consultation to occur during the determined time slot.
Dependencies are inferred from the claim text.