Time and location aware customer relationship management

A customer relationship management (CRM) data processing system comprising:

• a host computing system comprising at least one computer with memory and at least one processor;
• a CRM application executing in the host computing system;
• and,
• a location and time service module coupled to the CRM application, the module comprising program code enabled upon execution in the memory of the host computing system to obtain a location for a mobile computing device communicatively coupled to the CRM application, and to respond to an identification of a contact in the CRM application that is proximate to the obtained location by retrieving a related data record for the contact from the CRM application and to return the related record to the mobile computing device for display in a user interface for the CRM application.

A computer program product for time and location aware customer relationship management (CRM), the computer program product comprising:

• a computer readable storage medium having computer readable program code embodied therewith, the computer readable program code comprising:
• computer readable program code for obtaining a location for a mobile computing device;
• computer readable program code for forwarding the location to a CRM application;
• and,
• computer readable program code for responding to an identification of a contact in the CRM application that is proximate to the obtained location, by retrieving a related data record for the contact from the CRM application and by displaying the related record in the mobile computing device in a user interface for the CRM application.