Service Level Model, Algorithm, Systems and Methods

A method for modeling staffing service levels, comprising:

• receiving questionnaire responses to the questionnaire that elicits a perception of staffing service level factors of a hierarchical group of company representatives, wherein the questionnaire responses are provided by a plurality of company representatives and wherein the company representative can be selected from the group consisting of an executive level employee, a hiring manager, and a supervisor;
• selecting questionnaire responses of the hierarchical group of company representatives;
• determining an expected staffing service level for the hierarchical group;
• calculating a hierarchical group questionnaire score;
• calculating an overall company questionnaire score;
• comparing the hierarchical group questionnaire score and overall company questionnaire score to a statistical model;
• and
• determining a staffing service level tendency based on comparing the hierarchical group questionnaire score and overall company questionnaire score to a statistical model, wherein the staffing service level tendency indicates a likelihood that a maximum staffing service level will at least meet the expected staffing service level.

A computer-readable medium comprising instructions, which when executed by a processor, cause the processor to perform operations comprising:

• receiving questionnaire responses to the questionnaire that elicits a perception of staffing service level factors of a hierarchical group of company representatives, wherein the questionnaire responses are provided by a plurality of company representatives and wherein the company representative can be selected from the group consisting of an executive level employee, a hiring manager, and a supervisor;
• selecting questionnaire responses of the hierarchical group of company representatives;
• determining an expected staffing service level for the hierarchical group;
• calculating a hierarchical group questionnaire score;
• calculating an overall company questionnaire score;
• comparing the hierarchical group questionnaire score and overall company questionnaire score to a statistical model;
• and
• determining a staffing service level tendency based on comparing the hierarchical group questionnaire score and overall company questionnaire score to a statistical model, wherein the staffing service level tendency indicates a likelihood that a maximum staffing service level will at least meet the expected staffing service level.