System and method for controlling the elements of parts and labor costs in a facilities management computing environment
AssigneeFirst Service Networks Inc.
InventorsMichael FERREIRA, Clyde MOORE
Life of this patent
Estimating the term…
Loading patent…
AssigneeFirst Service Networks Inc.
InventorsMichael FERREIRA, Clyde MOORE
Estimating the term…
Methods and systems are provided for controlling labor and component costs for a service request (SR). The method includes: defining a specific at-work labor rate; verifying the location of the recording of an arrival time and completion time by a technician using (GPS) information; defining a total labor cost as the at-work labor rate multiplied by the difference between the completion time and the arrival time; defining a total component part cost by displaying a list of parts on a mobile computing device, repeatedly applying an attribute value to successive subsets of the list of parts, and prompting a technician to select a unique entry from a final data set displayed on the mobile computing device; generating an electronic work ticket for the SR which includes only the total labor cost and the total component part cost; and capturing an electronic customer signature for the electronic work ticket.
A method for controlling labor costs and component part costs for a service request (SR) in a facilities management computing environment, the method comprising:
A method for controlling labor and material costs for a preventive maintenance (PM) or a service request (SR) task at a customer job site, the method comprising:
A computer application embodied in a non-transitory medium for operation by a one or more computer processors for performing the steps of:
Dependencies are inferred from the claim text.