US 2014/0278624 A1 · System and Method For Automatically Disseminating Information And Queries Concerning External Organizations To Relevant Employees

Abstract

A system and method for automatically disseminating information and queries concerning external organizations to relevant employees is disclosed. Embodiments provide a mechanism for automatically disseminating information and queries concerning an external organizational entity (such as a partner, vendor, or customer) to those and only those staff members in an organization for whom the information or query may be relevant. The method comprises filtering incoming and outgoing messages. The filtering identifies a domain name associated with a sender of each incoming message or a recipient of each outgoing message. The method also comprises determining whether the identified domain name exists in an index. Such dissemination may take place through the system automatically forwarding relevant email or automatically through an interface to be used by the initiator of the information or query. Employees may trigger the dissemination via tagging the relevant email with the domain of the external organizational entity.

Claims20

Dependent claims

A computer-implemented method for automatically disseminating information and queries concerning external organizations to relevant employees, the method comprising:

a. filtering incoming and outgoing messages, wherein the filtering identifies a domain name associated with a sender of each incoming message or a recipient of each outgoing message;
b. determining whether the identified domain name exists in an index that includes a plurality of domain names;
c. if the identified domain name does not exist in the index, adding the identified domain name to the index and determining if an internal user receiving each incoming message or sending each outgoing message is listed in an index entry for the identified domain name, wherein each domain name in the index has at least one index entry listing one or more internal users;
d. if the internal user is not listed in the index entry for the identified domain name, adding the user to the index entry for the identified domain name;
e. receiving a request to send a new message to users listed in the index entry for the identified domain name;
and
f. sending the new message to users listed in the index entry for the identified domain name.

4 more elements

A system for automatically disseminating information and queries concerning external organizations to relevant employees, the system comprising:

a processor, wherein the processor executes instructions stored on a memory;
a memory that has thereon the instructions for execution by the processor including:
filtering incoming and outgoing messages, wherein the filtering identifies a domain name associated with a sender of each incoming message or a recipient of each outgoing message;
determining whether the identified domain name exists in an index that includes a plurality of domain names;
if the identified domain name does not exist in the index, determining if the identified domain name should be excluded;
if the identified domain name should not be excluded, adding the identified domain name to the index and determining if an internal user receiving each incoming message or sending each outgoing message is listed in an index entry for the identified domain name, wherein each domain name in the index has at least one index entry listing one or more internal users;
if the internal user is not listed in the index entry for the identified domain name, adding the user to the index entry for the identified domain name;
receiving a request to send a new message to users listed in the index entry for the identified domain name;
and
sending the new message to users listed in the index entry for the identified domain name.

7 more elements

A non-transitory computer readable medium comprising instructions, executable by a processor, for automatically disseminating information and queries concerning external organizations to relevant employees, by:

filtering incoming and outgoing messages, wherein the filtering identifies a domain name associated with a sender of each incoming message or a recipient of each outgoing message;
determining whether the identified domain name exists in an index that includes a plurality of domain names;
if the identified domain name does not exist in the index, adding the identified domain name to the index and determining if an internal user receiving each incoming message or sending each outgoing message is listed in an index entry for the identified domain name, wherein each domain name in the index has at least one index entry listing one or more internal users;
if the internal user is not listed in the index entry for the identified domain name, adding the user to the index entry for the identified domain name;
receiving a request to send a new message to users listed in the index entry for the identified domain name;
and
sending the new message to users listed in the index entry for the identified domain name.

4 more elements

Dependencies are inferred from the claim text.

System and Method For Automatically Disseminating Information And Queries Concerning External Organizations To Relevant Employees

Life of this patent

System and Method For Automatically Disseminating Information And Queries Concerning External Organizations To Relevant Employees

Life of this patent

Abstract

Claims20