Systems and methods for market participant-based automated decisioning
OwnerRobert Grant, David Mordaunt +1inventors
InventorsRobert Grant, David Mordaunt, Jennifer Mons
Life of this patent
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Abstract
One embodiment includes an environment and system for analyzing, including predictive analysis of, various data associated with industry participants, processing the data to generate one or more participant influence scores and/or to identify key opinion leaders, and for utilizing such data to assess or optimize a practice, company, product or service, and/or to automate decisions regarding a company's operations, product development, marketing and/or allocation of resources.
Claims20
A system for generating an influence score for a participant, the system comprising:
- a data store that stores information associated with a plurality of participants, wherein at least a portion of the information associated with each participant relates to participation of the participant in an interactive community;
- and
- a computing device in communication with the data store and that is configured to:
- determine a participant reputation and influence score associated with each of the one or more of the plurality of participants, wherein the participant reputation score for a given participant is based at least in part on at least one of a volume of business associated with the participant, a number of publications by the participant, quality of input received by the participant, or feedback received regarding the participant;
- determine a participant participation score associated with each of the one or more of the plurality of participants based at least in part on information retrieved from the data store;
- and
- generate a participant influence score associated with each of the one or more of the plurality of participants based at least in part on the determined participant reputation scores and the determined participant participation scores.
A computer-implemented method for generating a report assessing a target, the computer-implemented method comprising:
- as implemented by one or more computing devices configured with specific executable instructions:
- electronically receiving feedback regarding at least one product of a target, wherein the feedback is provided by one or more of a plurality of participants;
- determining a participant influence score associated with one or more of the plurality of participants;
- and
- generating a target assessment report or initiating an automated decision action based at least in part on the received feedback and the participant influence scores.
A non-transitory computer-readable medium having a computer-executable component for analyzing a target, the non-transitory computer-readable medium comprising:
- a feedback component for electronically receiving feedback regarding at least one product of a target, wherein the feedback is provided by one or more of a plurality of participants;
- a scoring component for:
- determining a participant reputation score associated with each of the one or more of the plurality of participants;
- and
- determining a participant participation score associated with each of the one or more of the plurality of participants, wherein the participant participation score for a participant is determined based at least in part on an amount of feedback previously provided by the participant;
- and
- an action generation component for generating a target assessment action based at least in part on the received feedback, the determined participant reputation scores and the determined participant participation scores.
Dependencies are inferred from the claim text.