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US 2014/0237304 A1Published application
Method for collecting error status information of an electronic device
AssigneeHTC Corporation
InventorsChing-Tsung Lai, Yuan-Chun Chang, Pei-Lun Huang, Chiao-Ling Lee
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Abstract
A method for collecting error status information of a mobile device is disclosed. The method comprises activating an status report program; capturing a screenshot of the electronic device; receiving input text from an user interface of the status report program; and transmitting the screenshot and the input text to a server provider by the status report program.
Claims20
A method for collecting error status information of an electronic device, comprising:
- activating an status report program;
- capturing a screenshot of the electronic device;
- receiving input text from an user interface of the status report program;
- and
- transmitting the screenshot and the input text to a service provider by the status report program.
2 more elements
A method for sending error report of an electronic device, comprising:
- detecting an error by a hardware processor of the electronic device;
- capturing a screenshot of the electronic device in response to the error being detected;
- providing an user interface on a display screen of the electronic device for generating an error report;
- receiving at least one user input corresponding to the error report via the user interface;
- and
- sending the error report along with the screenshot to a service provider via a communication network;
- wherein the at least one user input comprises at least one of the following:
- text input;
- type option of the error;
- recovery option of the error.
7 more elements
An electronic device, comprising:
- a processor, configured to detect an error of the electronic device and execute an error report program in response to the error being detected for collecting a status information of the electronic device and sending an error report;
- and
- a display screen, configured to provide an user interface corresponding to the error report program and receive user input corresponding to the error;
- wherein the user input comprises at least one of the following:
- type of the error, recovery status of the error, text description by an user;
- and the error report comprises at least the status information, a screenshot and the user input.
3 more elements
Dependencies are inferred from the claim text.