Method and system for personalized dealership customer service

A dealership system for communicating service information to one or more vehicles, the system comprising:

• a transceiver configured to wirelessly communicate information between a vehicle computing system and a service center computing system, wherein the service center computing system is configured to:
• receive input defining service instructions corresponding to one or more of a plurality of vehicle identifiers;
• receive a present vehicle identifier from the transceiver identifying a vehicle present for service, wherein the present vehicle identifier is among the plurality of vehicle identifiers;
• and
• using the transceiver, output to the vehicle present for the service instructions corresponding to the present vehicle identifier.

A method for receiving vehicle service instructions, the method comprising:

• establishing wireless communication with a service center communication system through a transceiver;
• transmitting a vehicle identification to the service center communication system;
• receiving data from the service center communication system including service instructions corresponding to the vehicle identification transmission;
• and
• presenting the service instructions on an output device at the vehicle.