# US 2014/0207472 A1 · Automated communication integrator

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- Number: US 2014/0207472 A1
- Document ID: US20140207472A1
- Status: Published application
- Kind: A1
- Application number: 14/165,477
- Filed: 2014-01-27
- Published: 2014-07-24
- Earliest claimed: 2009-08-05
- Assignees: Verizon Patent and Licensing Inc.
- Applicants: Verizon Patent and Licensing Inc.
- Inventors: Robert E. Opaluch
- Web page: https://patentgrep.com/patent/US20140207472A1

## CPC

- G10L 17/22: Interactive procedures; Man-machine interfaces
- G10L 15/26: Speech to text systems (G10L15/08 takes precedence)
- G10L: SPEECH ANALYSIS TECHNIQUES OR SPEECH SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING TECHNIQUES; SPEECH OR AUDIO CODING OR DECODING

## Abstract

An apparatus includes a plurality of applications and an integrator having a voice recognition module configured to identify at least one voice command from a user. The integrator is configured to integrate information from a remote source into at least one of the plurality of applications based on the identified voice command. A method includes analyzing speech from a first user of a first mobile device having a plurality of applications, identifying a voice command based on the analyzed speech using a voice recognition module, and incorporating information from the remote source into at least one of a plurality of applications based on the identified voice command.

## Claims

### Claim at position 1

1-20. (canceled)

### Claim 21

An apparatus comprising:
A mobile device having a plurality of applications and configured to:
receive a first voice command from a user that causes the mobile device to access a first unit of information;
access the first unit of information from at least one application of the plurality of applications;
provide a first feedback to the user based at least in part on the first unit of information accessed from at least one application of the plurality of applications;
receive a second voice command from the user that causes the mobile device to access a second unit of information from a remote source;
input the second unit of information accessed from the remote source into at least one application of the plurality of applications;
provide a second feedback to the user based at least in part on the second unit of information input into at least one application of the plurality of applications;
receive a third voice command having a third unit of information;
input the third unit of information from the voice command into at least one application of the plurality of applications; and
provide a third feedback to the user based at least in part on the third unit of information input into at least one application of the plurality of applications.

### Claim 22 (depends on 21)

The apparatus as recited in claim 21, wherein at least one of the first, second or third feedback respectively comprises at least one of the first unit of information, the second unit of information, or the third unit of information.

### Claim 23 (depends on 22)

The apparatus as recited in claim 22, wherein the first feedback is the first unit of information, the second feedback is the second unit of information, and the third feedback is the third unit of information.

### Claim 24 (depends on 21)

The apparatus as recited in claim 21, wherein the mobile device further comprises:
a processor configured to cause the first unit of information to be accessed, the second unit of information to be input, and the third unit of information to be input; and
a voice recognition module configured to convert a user's speech to text so that at least one of the first, second, and third voice commands can be identified.

### Claim 25 (depends on 21)

The apparatus as recited in claim 21, wherein the first unit of information is at least one of a time and a date, and wherein the first unit of information is provided to the user via a calendar application.

### Claim 26 (depends on 25)

The apparatus as recited in claim 25, wherein the plurality of applications includes a text messaging application and an email application, and wherein the third unit of information is input into one of a text messaging application, an email application, or the calendar application.

### Claim 27 (depends on 21)

The apparatus as recited in claim 21, wherein the plurality of applications includes a geographic navigator application, and wherein at least one of the first feedback, the second feedback, or the third feedback is provided to the user via the geographic navigator application.

### Claim 28 (depends on 21)

The apparatus as recited in claim 21, wherein the first unit of information is task information and is provided to the user via a task application.

### Claim 29

A system comprising:
a mobile device having a plurality of applications and configured to receive a first, second, and third input of user's speech;
a voice recognition module configured to respectively convert the first, second, and third input of user's speech to a first, second, and third text; and
a processor configured to:
identify a first, second, and third command respectively from the first, second and third text;
access a first quantity of information based on the first command identified from the first text;
access a second quantity of information from a database source remote from the mobile device and based on the second command identified from the second text;
access a third quantity of information based on the third command identified from third text; and
provide the accessed information based on at least one the first command, the second command, and the third command to a user via at least one application of the plurality of applications.

### Claim 30 (depends on 29)

The system as recited in claim 29, wherein the first quantity of information based on the first command is information from the first input of user's speech and the third quantity of information based on the third command is information from at least one application of the plurality of applications.

### Claim 31 (depends on 30)

The system as recited in claim 30, wherein the mobile device comprises the voice recognition module and the processor.

### Claim 32 (depends on 30)

The system as recited in claim 30, wherein the processor is further configured to allow the user to confirm at least one of the accessed first, second, and third quantity of information.

### Claim 33 (depends on 29)

The system as recited in claim 29 further comprising a voice synthesis module configured to audibly communicate the provided information to the user.

### Claim 34 (depends on 29)

The system as recited in claim 29, wherein the provided information is text information and the at least one application is one of a messaging application and an email application.

### Claim 35 (depends on 29)

The system as recited in claim 29, wherein the provided information corresponds to a phone number, and wherein the at least one application is a telephone application configured to dial the phone number.

### Claim 36

A method comprising:
employing a voice recognition module to convert a first instance of user's speech received at a mobile device into a first text, wherein the mobile device includes a plurality of applications;
identifying a first command from the first text;
accessing a first quantity of information from a remote source based on the first command, wherein the first text and the first quantity of information are distinct from one another; and
providing the first quantity of information from the remote source to a user after accessing the information.

### Claim 37 (depends on 36)

The method as recited in claim 36 further comprising:
accessing a second quantity of information from a second instance of user's speech converted to text;
inputting the second quantity of information from the second instance of user's speech converted to text into an application of the plurality of applications;
accessing a third quantity of information from at least one application from the plurality of applications based on a third instance of user's speech converted to text; and
providing the third quantity of information from the at least one application to the user.

### Claim 38 (depends on 37)

The method as recited in claim 37, wherein accessing the second quantity of information from a second instance of user's speech converted to text comprises accessing at least one of time and date information.

### Claim 39 (depends on 37)

The method as recited in claim 37, wherein the plurality of applications further comprises a geographic navigation application.

### Claim 40 (depends on 36)

The method as recited in claim 36 further comprising inputting the first quantity of information into an application of the plurality of applications, wherein providing the first quantity of information to the user comprises providing the first quantity of information to the user via the application.