# US 2014/0195445 A1 · System and method for compliance risk mitigation

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- Number: US 2014/0195445 A1
- Document ID: US20140195445A1
- Status: Published application
- Kind: A1
- Application number: 13/734,257
- Filed: 2013-01-04
- Published: 2014-07-10
- Earliest claimed: 2013-01-04
- Assignees: International Business Machines Corporation
- Applicants: International Business Machines Corporation
- Inventors: Tamer E. Abuelsaad; Paul R. Bastide; Damian E.A. Garcia; Juliana M. Leong
- Web page: https://patentgrep.com/patent/US20140195445A1

## CPC

- G06Q 30/018: Certifying business or products
- G06Q 10/0639: Performance analysis of employees; Performance analysis of enterprise or organisation operations
- G06Q 10/105: Human resources
- G06Q: INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR

## Abstract

An approach for handling a complain issue due to absence is provided. The approach includes a computer system identifying a compliance issue. The computer system attributes the compliance issue to a first employee availability. In addition, the computer system identifies a deadline for resolving the compliance issue. Furthermore, the computer system mitigates the compliance issue based on the first employee availability and identified deadline

## Claims

### Claim 1

A method for handling a compliance issue due to absence, the method comprising:
a computer system identifying a compliance issue;
the computer system attributing the compliance issue to a first employee availability;
the computer system identifying a deadline for resolving the compliance issue; and
the computer system mitigating the compliance issue based on the first employee availability and identified deadline.

### Claim 2 (depends on 1)

The method according to claim 1, wherein the step of attributing the compliance issue to the first employee availability further comprises: the computer system monitoring status of the first employee based on mail, login authentication, social network, or calendar of the first employee in an organization.

### Claim 3 (depends on 2)

The method according to claim 2 further comprising: the computer system analyzing the status for modifications of the monitored status of the first employee including a return date of the first employee based on the monitored status of the first employee.

### Claim 4 (depends on 3)

The method according to claim 3 further comprising: the computer system modifying the return date of the based on a predetermined threshold of deadline to modify the return date of a compliance issue of an organization.

### Claim 5 (depends on 3)

The method according to claim 3 further comprising: the computer system redirecting the analyzed the status for modifications of the monitored status of the first employee to a second employee selected from a group consisting of a co-owner, assistant, delegate or manager of an organization.

### Claim 6 (depends on 1)

The method according to claim 1 wherein the step of attributing the compliance issue to the first employee availability, further comprises: the computer system detecting user interactions of the first employee.

### Claim 7 (depends on 6)

The method according to claim 6, wherein the detected user interaction of the first employee includes detection of compliance policies of an organization.

### Claim 8

A computer system for handling a compliance issue due to absence, the computer system comprising:
one or more processors, one or more computer-readable memories, one or more computer-readable tangible storage devices and program instructions which are stored on at least one of the one or more storage devices for execution by at least one of the one or more processors via at least one of the one or more memories, the program instructions comprising:
program instructions to identify a compliance issue;
program instructions to attribute the compliance issue to a first employee availability;
program instructions to identify a deadline for resolving the compliance issue; and
program instructions to mitigate the compliance issue based on the first employee availability and identified deadline.

### Claim 9 (depends on 8)

The computer system according to claim 8, wherein program instructions to attribute the compliance issue to the first employee availability further comprises: program instructions to monitor status of the first employee based on mail, login authentication, social network, calendar of the first employee in an organization.

### Claim 10 (depends on 9)

The computer system according to claim 9 further comprising: the computer system analyzing the status for modifications of the monitored status of the first employee including a return date of the first employee based on the monitored status of the first employee.

### Claim 11 (depends on 10)

The computer system according to claim 10 further comprising: program instructions to modify the return date of the based on a predetermined threshold of deadline to modify the return date of a compliance issue of an organization.

### Claim 12 (depends on 10)

The computer system according to claim 10 further comprising: program instructions to redirect the analyzed the status for modifications of the monitored status of the first employee to a second employee selected from a group consisting of a co-owner, assistant, delegate or manager of an organization.

### Claim 13 (depends on 9)

The computer system according to claim 9 wherein program instructions to attribute the compliance issue to the first employee availability, further comprises: program instructions to detect user interactions of the first employee.

### Claim 14 (depends on 13)

The computer system according to claim 13, wherein the detected user interaction of the first employee includes detection of compliance policies of an organization.

### Claim 15

A computer program product for handling a compliance issue due to absence, the computer program product comprising:
one or more computer-readable tangible storage devices and program instructions stored on at least one of the one or more storage devices, the program instructions comprising:
program instructions to identify a compliance issue;
program instructions to attribute the compliance issue to a first employee availability;
program instructions to identify a deadline for resolving the compliance issue; and
program instructions to mitigate the compliance issue based on the first employee availability and identified deadline.

### Claim 16 (depends on 15)

The computer program product according to claim 15, wherein program instructions to attribute the compliance issue to the first employee availability further comprises: program instructions to monitor status of the first employee based on mail, login authentication, social network, calendar of the first employee in an organization.

### Claim 17 (depends on 16)

The computer program product according to claim 16 further comprising: the computer program product analyzing the status for modifications of the monitored status of the first employee including a return date of the first employee based on the monitored status of the first employee.

### Claim 18 (depends on 17)

The computer program product according to claim 17 further comprising: program instructions to modify the return date of the based on a predetermined threshold of deadline to modify the return date of a compliance issue of an organization.

### Claim 19 (depends on 17)

The computer program product according to claim 17 further comprising: program instructions to redirect the analyzed the status for modifications of the monitored status of the first employee to a second employee selected from a group consisting of a co-owner, assistant, delegate or manager of an organization.

### Claim 20 (depends on 15)

The computer program product according to claim 15, wherein program instructions to attribute the compliance issue to the first employee availability, further comprises: program instructions to detect user interactions of the first employee.
