# US 2014/0195288 A1 · Systems and methods for locally outsourcing work

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- Number: US 2014/0195288 A1
- Document ID: US20140195288A1
- Status: Published application
- Kind: A1
- Application number: 14/157,019
- Filed: 2014-01-16
- Published: 2014-07-10
- Earliest claimed: 2010-11-30
- Inventors: Ranvir Singh
- Web page: https://patentgrep.com/patent/US20140195288A1

## CPC

- G06Q 10/063114: {Status monitoring or status determination for a person or group}
- G06Q: INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR

## Abstract

Systems and methods are disclosed that provides local outsourcing by guaranteeing that a consultant will be available at a premise of a customer within a first predetermined period on request; guaranteeing that the customer can visit the consultant's premise within a second predetermined period on request; and guaranteeing that one or more required resources and the consultant will be available at the customer's premise within a third predetermined period on request.

## Claims

### Claim 1

A method for scheduling local and remote resources to provide local outsourcing, comprising:
a. providing one or more consultants in a local office within a predetermined radius from a client office location that allows a client to visit the local office to provide timely local interactions if a trip to the client location is needed;
b. providing one or more consultants in a remote office to support the client from another country;
c. receiving requests for work from the client in a resource planning application;
d. determining tasks that require local interaction and selecting one or more consultants from the local office and otherwise assigning tasks to consultants in another country to reduce cost;
e. assigning and optimizing consultants in the resource planning application for:
i. guaranteeing that a consultant will be available at the local office within a first predetermined period on request;
ii. guaranteeing that the customer can visit the local office within a second predetermined period on request; and
iii. guaranteeing that one or more consultants will be available at the customer's premise within a third predetermined period on request.

### Claim 2 (depends on 1)

The method of claim 1, comprising paying the consultant a reduced rate over an extended period in exchange for brief periods of maintenance work.

### Claim 3 (depends on 2)

The method of claim 2, wherein the extended period comprises a month and the brief period comprises a few days of maintenance work.

### Claim 4 (depends on 1)

The method of claim 1, wherein a provider has offices within a predetermined radius.

### Claim 5 (depends on 1)

The method of claim 1, comprising starting a project with a requirements meeting attended by the provider's consultants at the client office.

### Claim 6 (depends on 1)

The method of claim 1, wherein the provider's consultants work at the provider location, or hand-off the work to other consultants at the provider location.

### Claim 7 (depends on 1)

The method of claim 1, comprising accessing knowledge management solutions or other resources at the provider location.

### Claim 8 (depends on 1)

The method of claim 1, comprising delivering work product done at the provider location to the client.

### Claim 9 (depends on 1)

The method of claim 1, comprising conducting one or more periodic in person meetings at the client, off-site and on-site with team members.

### Claim 10 (depends on 1)

The method of claim 1, comprising performing testing and go-live services by additional consultants specializing in testing at the provider location.

### Claim 11

A system to provide local outsourcing, comprising:
a. means for guaranteeing a consultant will be available at a premise of a customer within a first predetermined period on request;
b. means for guaranteeing that the customer can visit the consultant's premise within a second predetermined period on request; and
c. means for guaranteeing that one or more required resources and the consultant will be available at the customer's premise within a third predetermined period on request.

### Claim 12 (depends on 11)

The system of claim 11, comprising means for paying the consultant a reduced rate over an extended period in exchange for brief periods of maintenance work.

### Claim 13 (depends on 12)

The system of claim 12, wherein the extended period comprises a month and the brief period comprises a few days of maintenance work.

### Claim 14 (depends on 11)

The system of claim 11, wherein a provider has offices within a predetermined radius from a client office location to provide timely local interactions if a trip to the client location is needed.

### Claim 15 (depends on 11)

The system of claim 11, comprising means for starting a project with a requirements meeting attended by the provider's consultants at the client office.

### Claim 16 (depends on 11)

The system of claim 11, wherein the provider's consultants work at the provider location, or hand-off the work to other consultants at the provider location.

### Claim 17 (depends on 11)

The system of claim 11, comprising means for accessing knowledge management solutions or other resources at the provider location.

### Claim 18 (depends on 11)

The system of claim 11, comprising means for delivering work product done at the provider location to the client.

### Claim 19 (depends on 11)

The system of claim 11, comprising means for conducting one or more periodic in person meetings at the client, off-site and on-site with team members.

### Claim 20 (depends on 11)

The system of claim 11, comprising means for performing testing and go-live services by additional consultants specializing in testing at the provider location.