Method and device for contacting contact person

Abstract

Embodiments of the present invention relate to the network communications field and disclose a method and a device for contacting a contact person, so as to increase probability of contacting the contact person successfully at a single attempt and save user time and the operator's operation resources. The method for contacting the contact person includes: obtaining a current state of the contact person on a communications platform, where the current state indicates a state of the contact person on the communications platform at current time, and the state is determined according to an operation performed by the contact person on the communications platform or a terminal bound to the communications platform; determining a contact manner of the contact person, where the contact manner corresponds to the obtained current state; and setting the determined contact manner as a preferred contact manner of the contact person.

Dependencies are inferred from the claim text.