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US 2014/0181255 A1Published application
Federation for information technology service management
AssigneeHewlett Packard Enterprise Development LP
InventorsJeffery Darrel Thomas, Jamie Erbes
Life of this patent
Estimating the term…
Abstract
Federation systems and methods for information technology service management are disclosed. An example method includes interfacing with each of the autonomous operational models. The method also includes providing a single point of access for client visibility across each of the autonomous operational models.
Claims15
A federation method for information technology service management, the method comprising:
- interfacing with autonomous operational models for a client infrastructure, the autonomous operational models having independent information technology service providers;
- and
- providing a single point of access for client visibility across each of the autonomous operational models.
A federation system for information technology service management, the system comprising:
- an integration layer to provide interoperability among autonomous operational models for a client infrastructure, the autonomous operational models having independent information technology service providers;
- and
- a client interface to provide single point of access visibility across each of the autonomous operational models.
Dependencies are inferred from the claim text.