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AssigneeTelefonaktiebolaget L M Ericsson (publ)
InventorsMats SAGFORS, Jari ARKKO, Fredrik GARNEIJ, Jan MELEN
Estimating the term…
In one aspect, there is provided a method for issuing a ticket to a customer to a queue of a service function. In some embodiment the method includes: providing a queue ticket terminal in a predetermined space associated with said service function; and enabling a customer to be allocated a queue ticket from said terminal. The method further comprising: detecting, in a mobile device associated with said customer, whether said queue ticket terminal is in the vicinity of said mobile device; transmitting a queue ticket request from said mobile device to said queue ticket terminal; and, receiving, in said mobile device and in response to said queue ticket request, a queue position message comprising information relating to the customer's position in said queue.
A method for issuing a ticket, to a customer having a mobile device, to a queue of a service function, comprising:
A mobile device being associated with a customer of a queue to a service function in a predetermined space, comprising:
A queue ticket terminal for positioning in a predetermined space having a service function, said terminal being configured for allocating a ticket for a queue to a customer, comprising:
Dependencies are inferred from the claim text.