Enabling Quality Voice Communications From Web Page Call Control

A method of establishing a Managed Voice-over-Internet Protocol network (MVoIP) having a Voice-over-Internet Protocol (VoIP) telephone carrier-grade transmission quality equivalent to the carrier quality of the Public Switching Telephone Network (PSTN) for generating voice communications between an Internet Web Page advertiser having CPE coupled to LSAP and a Web Page user having CPE coupled to an LSAP comprising the steps of:

• providing a method to simulate present advertiser CPE menus, prompts, and procedures with menu navigation from Web Page;
• coupling said MVoIP to (1) said CPE for said advertiser;
• (2) said LSAP for the Internet Web Page user;
• and (3) said Internet;
• locating an Internet advertised product/service having an associated telephone number and/or correlating a Web Page to an IP address on the MVoIP by browsing said Internet with a Web Page user CPE;
• entering a request to said Internet with said Web Page user CPE to cause said MVoIP to provide voice and/or voice and data communications with said advertiser CPE for said advertised product/service;
• entering into said Internet, with said Web Page user's CPE, information concerning said Web Page user that is necessary to complete a call to said advertiser CPE such as user telephone number, user name, address, and language preference, and user identification of product/service preference features such as flight information, ticket purchase, pricing, fares, color, and style;
• automatically connecting said associated Web Page advertiser to a server within the MVoIP network upon entry of said Web Page user information;
• automatically navigating menu prompts and options provided by advertisers Web Page which eliminates present day implementation of “press [1] if you need -”;
• “press [2] if you need -”;
• “press [3] if you need -” and other options as required;
• locating any idle advertiser location at said advertisers CPE through Web Page navigation procedures prior to connecting the call to said Web Page user;
• notifying said Web Page user of options if no advertiser locations are available via menu on Web Page uses CPE such as “hang up and wait for callback” and “wait for callback from advertiser” and/or “your expected queue time is”;
• and
• providing voice and Internet data connections through said MVoIP from an advertisers CPE to a Web Page user's LSAP upon prompts from advertiser.

A method of bypassing the regulated toll portion of the Public Switching Telephone Network (PSTN) to establish voice communications between an Internet Web Page advertiser having a CPE coupled to an LSAP and an Internet Web Page user having a CPE coupled to an LSAP comprising the steps of:

• establishing a Managed Voice-over-Internet Protocol (MVoIP) that is capable of bidirectional transmission of both voice and Internet Protocol data communications in parallel with said regulated portion of said PSTN;
• browsing said Internet with a Web Page user CPE to locate an Internet advertised product/service having an associated telephone number (or correlating the Web Page to an IP address on the MVoIP);
• and
• using said information to cause said MVoIP to establish both voice and Internet Protocol data communications between the location of said advertiser of said located product/services and said Web Page user through said LSAP.

A method of completing a telephone call between an Internet Calling Party having CPE coupled to a first LSAP and an Internet Called Person having second CPE coupled to a second LSAP comprising the steps of:

• bypassing the regulated portion of the existing Public Switching Telephone Network (PSTN) telephone systems with an MVoIP network having carrier-grade voice quality and that is coupled between said Calling Party LSAP and said Called Person LSAP such that a voice conversation can take place between said Calling Party and said Called Person;
• locating the name of the Called Person on the Internet with Calling Party CPE;
• selecting the name of the Called Person from an Internet site using a cursor control;
• and
• automatically enabling said MVoIP system to establish a voice connection between said Calling Party and said Called Person that bypasses the regulated portion of the PSTN toll network when the name of said Called Person is selected.

A system for completing a telephone call between an Internet Web Page user having a telephone and a PC coupled to an LSAP and an advertiser of a product/service on a Web Page having a telephone coupled to an advertiser Call Center comprising:

• a Managed Voice-over-Internet Protocol (MVoIP) telephone system capable of being coupled between said Internet Web Page user LSAP and said advertiser Call Center such that a voice telephone conversation can tale place between said Web Page user and said advertiser;
• an advertiser product/service of interest to said Web Page user being located on said Web Page and selected with said Web Page user PC;
• a telephone number associated with said product/service of interest;
• and
• Internet connection means to said MVoIP for enabling said MVoIP system to automatically establish voice connections between said Web Page user and said product/service advertiser Call center upon selection of said advertiser telephone number associated with said product/service by said Web Page user.