# US 2014/0156768 A1 · Methods and systems for real-time paging > Agents: this data is available as JSON from the patentgrep API and MCP server — see https://patentgrep.com/llms.txt - Number: US 2014/0156768 A1 - Document ID: US20140156768A1 - Status: Published application - Kind: A1 - Application number: 13/931,391 - Filed: 2013-06-28 - Published: 2014-06-05 - Earliest claimed: 2012-11-30 - Assignees: Avaya Inc. - Applicants: Avaya Inc. - Inventors: THIRUNAVUKKARASU ARJUNAN; VINOD SULLERI PUTTASWAMY; RAMANUJAN S. KASHI - Web page: https://patentgrep.com/patent/US20140156768A1 ## CPC - H04L 51/04: Real-time or near real-time messaging, e.g. instant messaging [IM] - G06Q 10/40: Business processes related to social networking or social networking services - H04H 20/59: for emergency or urgency - H04L 12/18: for broadcast or conference {, e.g. multicast} - H04L 12/1822: {Conducting the conference, e.g. admission, detection, selection or grouping of participants, correlating users to one or more conference sessions, prioritising transmission} - H04L 12/1895: {for short real-time information, e.g. alarms, notifications, alerts, updates} - H04L 65/00: Network arrangements, protocols or services for supporting real-time applications in data packet communication (real-time or near real-time messaging, e.g. instant messaging [IM] H04L51/04; selective video distribution H04N21/00) - H04L 67/104: Peer-to-peer [P2P] networks - H04L 67/535: {Tracking the activity of the user (network monitoring arrangements H04L43/00; recording of computer activity G06F11/34)} - H04M 3/56: Arrangements for connecting several subscribers to a common circuit, i.e. affording conference facilities (video conference systems H04N7/15) - H04M 11/045: {using recorded signals, e.g. speech} - H04N 21/814: {comprising emergency warnings (arrangements specially adapted for emergency or urgency in broadcast systems H04H20/59; arrangements for providing alarms, notifications, alerts to substation in data switching networks H04L12/1895)} - H04Q 3/0029: {Provisions for intelligent networking} - H04W 4/90: Services for handling of emergency or hazardous situations, e.g. earthquake and tsunami warning systems [ETWS] - H04W 76/40: for selective distribution or broadcast - H04L: TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION (arrangements common to telegraphic and telephonic communication H04M) - G06Q: INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR - H04H: BROADCAST COMMUNICATION (multiplex communication H04J; pictorial communication aspects of broadcast systems H04N) - H04M: TELEPHONIC COMMUNICATION (circuits for controlling other apparatus via a telephone cable and not involving telephone switching apparatus G08) - H04N: PICTORIAL COMMUNICATION, e.g. TELEVISION - H04Q: SELECTING (switches, relays, selectors H01H; wireless communication networks H04W) - H04W: WIRELESS COMMUNICATION NETWORKS (broadcast communication H04H; communication systems using wireless links for non-selective communication, e.g. wireless extensions H04M1/72) ## Abstract The present disclosure is directed to methods for sending a real-time message to a recipient, where the sending is accomplished using a pre-existing communication system in communication with at least one of multiple application gateways or multiple networks, and systems including a paging engine; a first application gateway; and an administrative portal; where the paging engine, the first application gateway, and the administrative portal are configured to send a real-time message to a recipient, where the sending is accomplished a pre-existing communication system in communication with at least one of multiple application gateways or multiple networks. ## Claims ### Claim 1 A method, comprising: sending a real-time message to a recipient, wherein the sending is accomplished using a pre-existing communication system in communication with at least one of multiple application gateways or multiple networks. ### Claim 2 (depends on 1) The method of claim 1, further comprising: prior to sending the message, identifying the recipient, wherein the recipient comprises one or more members of a target audience to receive the message. ### Claim 3 (depends on 2) The method of claim 2, wherein identifying the recipient is based on a property of the recipient. ### Claim 4 (depends on 1) The method of claim 1, wherein at least one of the message or the recipient has a priority. ### Claim 5 (depends on 4) The method of claim 4, wherein the priority is based on a characteristic of at least one of the message or the recipient. ### Claim 6 (depends on 1) The method of claim 1, further comprising: notifying the sender of a status of the message. ### Claim 7 (depends on 4) The method of claim 4, wherein the priority is a high priority, and further comprising a second message having a low priority, wherein the message is sent after the second message or at the same time as the second message, and wherein the recipient receives the message prior to the second message. ### Claim 8 (depends on 1) The method of claim 1, wherein the recipient does not receive the message in real-time, and wherein the sender is notified of the recipient not receiving the message in real-time. ### Claim 9 (depends on 1) The method of claim 1, wherein the application gateway is front-ended by at least one virtual IP address. ### Claim 10 (depends on 1) The method of claim 1, wherein the message is an audio message in addition to at least one of: a text message, an image, and a video. ### Claim 11 A computer readable medium having stored thereon computer executable instructions, the computer executable instructions causing a processor to execute a method for sending a real-time message, the computer readable instructions comprising: instructions to send the message to a recipient, wherein the sending is accomplished using a pre-existing communication system in communication with at least one of multiple application gateways or multiple networks. ### Claim 12 A system, comprising: a paging engine; a first application gateway; and an administrative portal; wherein the paging engines, the first application gateway, and the administrative portal are configured to send a real-time message to a recipient, wherein the sending is accomplished using a pre-existing communication system in communication with at least one of multiple application gateways or multiple networks. ### Claim 13 (depends on 12) The system of claim 12, further comprising: prior to sending the message, identifying the recipient, wherein the recipient comprises one or more members of a target audience to receive the message. ### Claim 14 (depends on 12) The system of claim 12, wherein identifying the recipient is based on a property of the recipient. ### Claim 15 (depends on 12) The system of claim 12, wherein at least one of the message or the recipient has a priority. ### Claim 16 (depends on 15) The system of claim 15, wherein the priority is based on a characteristic of at least one of the message or the recipient. ### Claim 17 (depends on 12) The system of claim 12, further comprising: notifying the sender of a status of the message. ### Claim 18 (depends on 15) The system of claim 15, wherein the priority is a high priority, and further comprising a second message having a low priority, wherein the message is sent after the second message or at the same time as the second message, and wherein the recipient receives the message prior to the second message. ### Claim 19 (depends on 15) The system of claim 15, wherein the application gateway is front-ended by at least one virtual IP address. ### Claim 20 (depends on 15) The system of claim 15, wherein the message is an audio message in addition to at least one of: a text message, an image, and a video.