# US 2014/0156556 A1 · Time variant rating system and method thereof > Agents: this data is available as JSON from the patentgrep API and MCP server — see https://patentgrep.com/llms.txt - Number: US 2014/0156556 A1 - Document ID: US20140156556A1 - Status: Published application - Kind: A1 - Application number: 14/173,836 - Filed: 2014-02-06 - Published: 2014-06-05 - Earliest claimed: 2012-03-06 - Inventors: Tal Lavian; Zvi Or-Bach - Web page: https://patentgrep.com/patent/US20140156556A1 ## CPC - G06Q 30/0282: Rating or review of business operators or products - G06Q 10/42: Determination of affinities or common interests between users - G06Q: INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR ## Abstract Embodiments of the present invention provide a system for enhancing reliability in computation of ratings provided by a user over a social network. The system comprises of a processor and a memory coupled to the processor. The memory further comprises a rater score database, a satisfaction database, a social network registration database, a user profile database, and a plurality of instruction executable by the processor. Said instructions in the memory are enabled to accept a message from at least one user wherein said message comprises a satisfaction score associated with at least one service provider and to retrieve a rater score associated with said at least one user from said rater score database. Further, the memory includes instructions in order to compute a new satisfaction score based on said rater score and said satisfaction score and update said satisfaction database to include said new satisfaction score. In a similar manner, the new satisfaction score can be computed based upon the information stored in the social network registration database and user profile database. ## Claims ### Claim 1 A system comprising: a processor, a memory, and a connection to the Internet, wherein said memory comprises a satisfaction database and a rater score database, said memory further comprises a plurality of instructions executable by said processor to perform the following steps: (i) accepting a message from at least one user, said message comprises a satisfaction score associated with at least one service provider; (ii) retrieving from said rater score database, a rater score associated with said at least one user; (iii) computing a new satisfaction score based on said rater score and said satisfaction score; and (iv) updating said satisfaction database to include said new satisfaction score. ### Claim 2 (depends on 1) The system according to claim 1, wherein said memory further comprising instructions for retrieving a user profile associated with said at least one user from said rater score database. ### Claim 3 (depends on 2) The system according to claim 2, wherein said memory further comprising instructions for computing said new satisfaction score based on said user profile. ### Claim 4 (depends on 2) The system according to claim 2, wherein said user profile comprises at least one of: an age, a gender, a location, a social network affiliation, a professional qualification, an academic status, an educational background, and an employer of said user. ### Claim 5 (depends on 1) The system according to claim 1, wherein said memory further comprising instructions for retrieving social network information associated with said at least one user from said rater score database. ### Claim 6 (depends on 5) The system according to claim 5, wherein said memory further comprising instructions for computing said new satisfaction score based on said social network information. ### Claim 7 (depends on 1) The system according to claim 1, wherein said memory further comprising instructions for computing an average score and an average timing associated with the new satisfaction score. ### Claim 8 (depends on 7) The system according to claim 7, wherein if said rater score is undefined, an average satisfaction score is considered as said new satisfaction score. ### Claim 9 (depends on 1) The system according to claim 1, wherein said new satisfaction score is computed by using one or more pre-defined time dynamic algorithms. ### Claim 10 A system comprising: a processor, a memory, and a connection to the Internet, wherein said memory comprises a satisfaction database and a social network registration database, said memory also comprises a plurality of instruction executable by said processor to perform the following steps: (i) accepting a message from at least one user, said messages comprise a satisfaction score associated with at least one service provider; (ii) retrieving from said social network registration database a social network registration information associated with said at least one user; (iii) computing a new satisfaction score based on said satisfaction score and said social network registration information; and (iv) updating said satisfaction database to include said new satisfaction score of said at least one user. ### Claim 11 (depends on 10) The system according to claim 10, wherein said memory further comprising instructions for retrieving a user profile associated with said at least one user from said social network registration database. ### Claim 12 (depends on 10) The system according to claim 10, wherein said memory further comprising instructions for retrieving said social network registration information from said social network registration database, wherein said social network registration information includes such as list of friends, professional contacts, relations associated with a plurality of users registered with the system. ### Claim 13 (depends on 10) The system according to claim 10, wherein said memory further comprising instruction for computing an average score and an average timing associated with said new satisfaction score. ### Claim 14 (depends on 13) The system according to claim 13, wherein if said rater score is undefined, an average satisfaction score is considered as said new satisfaction score. ### Claim 15 (depends on 10) The system according to claim 10, wherein said new satisfaction score is computed by using one or more pre-defined time dynamic algorithms. ### Claim 16 A system comprising: a processor, memory, and a connection to the Internet, wherein said memory comprises a satisfaction database and a users profile database, said memory further comprises a plurality of instructions executable by said processor to perform the following steps: (i) accepting a message from at least one user, said messages comprises a satisfaction score associated with at least one service provider; (ii) retrieving from said users profile database, a users profile associated with said at least one user; (iii) computing a new satisfaction score based on said satisfaction score and said users profile; and (iv) updating said satisfaction database to include said new satisfaction score. ### Claim 17 (depends on 16) The system according to claim 16, wherein said user profile comprises at least one of: an age, a gender, a location, a social network affiliation, a professional qualification, an academic status, an educational background, and an employer of said user. ### Claim 18 (depends on 16) The system according to claim 16, wherein said new satisfaction score is computed by using one or more pre-defined time dynamic algorithms. ### Claim 19 (depends on 16) The system according to claim 16, wherein said memory further comprising instruction for computing an average score and an average timing associated with said new satisfaction score. ### Claim 20 (depends on 16) The system according to claim 16, wherein if said rater score is undefined, an average satisfaction score is considered as said new satisfaction score.