# US 2014/0156291 A1 · Methods and Systems for Facilitating Chronic Care of a Patient with a Chronic Medical Condition

> Agents: this data is available as JSON from the patentgrep API and MCP server — see https://patentgrep.com/llms.txt

- Number: US 2014/0156291 A1
- Document ID: US20140156291A1
- Status: Published application
- Kind: A1
- Application number: 13/854,060
- Filed: 2013-03-30
- Published: 2014-06-05
- Earliest claimed: 2012-11-30
- Assignees: Verizon Patent and Licensing Inc.; Cellco Partnership d/b/a Verizon Wireless
- Applicants: Cellco Partnership D/B/A Verizon Wireless; Verizon Patent and Licensing Inc.
- Inventors: Scott Kozicki; Arthur W. Lane, III; Donald H. Relyea; Anil K. Solleti
- Web page: https://patentgrep.com/patent/US20140156291A1

## CPC

- G16H 10/20: for electronic clinical trials or questionnaires
- G06Q 10/10: Office automation; Time management
- G06Q 30/0631: {Recommending goods or services}
- G16H 40/67: for remote operation
- G16H: HEALTHCARE INFORMATICS, i.e. INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR THE HANDLING OR PROCESSING OF MEDICAL OR HEALTHCARE DATA
- G06Q: INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR

## Abstract

An exemplary method includes a chronic care solutions provider system 1) maintaining data representative of a chronic care plan for a patient with a chronic medical condition, 2) providing a notification by way of a patient portal for the patient to use a biometric device to acquire a biometric reading, 3) receiving data representative of the biometric reading acquired by the biometric device, 4) determining that the biometric reading is outside an acceptable range specified in the chronic care plan, 5) generating, in response to the determination that the biometric reading is outside the acceptable range specified in the chronic care plan, an actionable task based on the biometric reading and in accordance with the chronic care plan, and 6) presenting, by way of the patient portal, an interactive task interface configured to facilitate completion by the patient of the actionable task. Corresponding methods and systems are also disclosed.

## Claims

### Claim 1

A method comprising:
maintaining, by a chronic care solutions provider system, data representative of a chronic care plan for a patient with a chronic medical condition;
providing, by the chronic care solutions provider system in accordance with the chronic care plan, a notification by way of a patient portal for the patient to use a biometric device to acquire a biometric reading associated with the patient;
receiving, by the chronic care solutions provider system, data representative of the biometric reading acquired by the biometric device;
determining, by the chronic care solutions provider system, that the biometric reading is outside an acceptable range specified in the chronic care plan;
generating, by the chronic care solutions provider system in response to the determination that the biometric reading is outside the acceptable range specified in the chronic care plan, an actionable task based on the biometric reading and in accordance with the chronic care plan, the actionable task configured to assist the patient in improving a health characteristic associated with the chronic medical condition as measured by the biometric reading; and
presenting, by the chronic care solutions provider system, an interactive task interface by way of the patient portal, the interactive task interface configured to facilitate completion by the patient of the actionable task.

### Claim 2 (depends on 1)

The method of claim 1, further comprising:
providing, by the chronic care solutions provider system, a practitioner portal accessible by a health care practitioner assigned to the patient; and
receiving, by the chronic care solutions provider system by way of the practitioner portal, input provided by the health care practitioner and representative of the chronic care plan;
wherein the maintaining of the data representative of the chronic care plan comprises maintaining data representative of the chronic care plan provided by the health care practitioner.

### Claim 3 (depends on 1)

The method of claim 1, wherein the receiving of the data representative of the biometric reading acquired by the biometric device comprises receiving the data representative of the biometric reading from the biometric device by way of a cellular connection between the biometric device and a network interconnecting the biometric device and the chronic care solutions provider system.

### Claim 4 (depends on 1)

The method of claim 1, wherein the receiving of the data representative of the biometric reading acquired by the biometric device comprises receiving the data representative of the biometric reading from a computing device associated with the patient.

### Claim 5 (depends on 1)

The method of claim 1, further comprising:
maintaining, by the chronic care solutions provider system, data representative of a library of actionable tasks;
wherein the generating of the actionable task comprises using the biometric reading to automatically select the actionable task from the library of actionable tasks.

### Claim 6 (depends on 1)

The method of claim 1, wherein the generating of the actionable task comprises:
presenting, within a practitioner portal accessible by a health care practitioner assigned to the patient, the biometric reading acquired by the biometric device;
receiving, by way of the practitioner portal, input provided by the health care practitioner in response to the presentation of the biometric reading; and
generating the actionable task based on the input provided by the health care practitioner.

### Claim 7 (depends on 1)

The method of claim 1, wherein the generating of the actionable task is further based on one or more other biometric readings acquired by the biometric device.

### Claim 8 (depends on 1)

The method of claim 1, further comprising:
providing, by the chronic care solutions provider system in accordance with the chronic care plan, an additional notification by way of the patient portal for the patient to use an additional biometric device to acquire an additional biometric reading associated with the patient; and
receiving, by the chronic care solutions provider system, data representative of the additional biometric reading acquired by the additional biometric device;
wherein the generating of the actionable task is further based on the additional biometric reading.

### Claim 9 (depends on 1)

The method of claim 1, wherein the interactive task interface includes a notification of the actionable task.

### Claim 10 (depends on 1)

The method of claim 1, wherein
the generating of the actionable task comprises generating a plurality of actionable tasks based on the biometric reading and in accordance with the chronic care plan; and
the presenting of the interactive task interface by way of the patient portal comprises concurrently presenting, within the interactive task interface, a plurality of graphical task cards each representative of a distinct actionable task included in the plurality of actionable tasks.

### Claim 11 (depends on 1)

The method of claim 1, the presenting of the interactive task interface by way of the patient portal comprises concurrently presenting, within the interactive task interface, the interactive task, a graphical object representative of progress made by the patient towards one or more goals associated with the chronic care plan, and at least one recommendation for managing the chronic medical condition.

### Claim 12 (depends on 1)

The method of claim 1, further comprising:
detecting, by the chronic care solutions provider system, a completion by the patient of the actionable task; and
rewarding, by the chronic care solutions provider system in response to the completion by the patient of the actionable task, the patient with one or more reward points.

### Claim 13 (depends on 12)

The method of claim 12, further comprising presenting, by the chronic care solutions provider system within the patient portal, an option to redeem the one or more reward points for one or more prizes.

### Claim 14 (depends on 1)

The method of claim 1, further comprising automatically notifying, by the chronic care solutions provider system, a health care practitioner assigned to the patient that the biometric reading is outside the acceptable range specified in the chronic care plan.

### Claim 15 (depends on 14)

The method of claim 14, wherein the automatically notifying comprises presenting, within a practitioner portal accessible by the health care practitioner, a graphical object representative of an alert that the biometric reading is outside the acceptable range specified in the chronic care plan.

### Claim 16 (depends on 1)

The method of claim 1, further comprising initiating, by the health management system in response to the determining that the biometric reading is outside the acceptable range specified in the chronic care plan, a consultation between the patient and a health care practitioner assigned to the patient.

### Claim 17 (depends on 16)

The method of claim 16, wherein the consultation comprises a virtual consultation by way of the patient portal and a practitioner portal accessible by the health care practitioner.

### Claim 18 (depends on 1)

The method of claim 1, embodied as computer-executable instructions on at least one non-transitory computer-readable medium.

### Claim 19

A method comprising:
providing, by a chronic care solutions provider system, a practitioner portal accessible by a health care practitioner assigned to a patient with a chronic medical condition;
receiving, by the chronic care solutions provider system by way of the practitioner portal, input provided by the health care practitioner and representative of a chronic care plan personalized to the patient;
providing, by the chronic care solutions provider system in accordance with the chronic care plan, a notification by way of a patient portal accessible by the patient for the patient to use a biometric device to acquire a biometric reading associated with the patient;
receiving, by the chronic care solutions provider system, data representative of the biometric reading acquired by the biometric device;
presenting, by the chronic care solutions provider system within the practitioner portal, the biometric reading acquired by the biometric device;
receiving, by the chronic care solutions provider system by way of the practitioner portal, input provided by the health care practitioner and representative of an actionable task based on the biometric reading, the actionable task configured to assist the patient in improving a health characteristic associated with the chronic medical condition as measured by the biometric reading; and
presenting, by the chronic care solutions provider system, a notification of the actionable task to the patient by way of the patient portal.

### Claim 20 (depends on 19)

The method of claim 19, embodied as computer-executable instructions on at least one non-transitory computer-readable medium.

### Claim 21

A system comprising:
a storage facility configured to maintain data representative of a chronic care plan for a patient with a chronic medical condition; and
a chronic care management facility communicatively coupled to the storage facility and configured to
provide, in accordance with the chronic care plan, a notification by way of a patient portal for the patient to use a biometric device to acquire a biometric reading associated with the patient,
receive data representative of the biometric reading acquired by the biometric device,
determine that the biometric reading is outside an acceptable range specified in the chronic care plan,
generate, in response to the determination that the biometric reading is outside the acceptable range specified in the chronic care plan, an actionable task based on the biometric reading and in accordance with the chronic care plan, the actionable task configured to assist the patient in improving a health characteristic associated with the chronic medical condition as measured by the biometric reading, and
present an interactive task interface by way of the patient portal, the interactive task interface configured to facilitate completion by the patient of the actionable task.