# US 2014/0153706 A1 · Mobile Platform as a Delivery Mechanism for Security Capabilities

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- Number: US 2014/0153706 A1
- Document ID: US20140153706A1
- Status: Published application
- Kind: A1
- Application number: 13/693,206
- Filed: 2012-12-04
- Published: 2014-06-05
- Earliest claimed: 2012-12-04
- Assignees: Bank of America Corporation
- Applicants: Bank of America Corporation
- Inventors: James A. Boone, JR.
- Web page: https://patentgrep.com/patent/US20140153706A1

## CPC

- H04M 11/06: Simultaneous speech and data transmission, e.g. telegraphic transmission over the same conductors
- H04M 11/066: {Telephone sets adapted for data transmision}
- H04M: TELEPHONIC COMMUNICATION (circuits for controlling other apparatus via a telephone cable and not involving telephone switching apparatus G08)

## Abstract

A system for making a trust determination of a telephone number includes a memory, which stores the telephone number, communicatively coupled to a processor. The processor transmits a request message, which comprises the telephone number and at least two of a telephone porting information request, a call forwarding information request, a telephone switching information request, and a telephone simultaneous ring information request, to a service provider. The processor then receives from the service provider a response message, which includes at least two of a telephone information response, a call forwarding information response, a telephone switching information response, and a telephone simultaneous ring information response. The processor then determines a tampering concern associated with at least one of the responses in the response message and increases an inquiry level based at least upon the determined tampering concern.

## Claims

### Claim 1

A system for making a trust determination of a telephone number, comprising:
a memory operable to store a telephone number; and
a processor communicatively coupled to the memory and operable to:
transmit a request message to a service provider, the request message comprising the telephone number and at least two of the following:
a telephone porting information request;
a call forwarding information request;
a telephone switching information request; and
a telephone simultaneous ring information request;
receive a response message from the service provider, the response message comprising at least two of the following:
a telephone porting information response associated with the telephone number and responsive to the telephone porting information request;
a call forwarding information response associated with the telephone number and responsive to the call forwarding information request;
a telephone switching information response associated with the telephone number and responsive to the telephone switching information request; and
a telephone simultaneous ring information response associated with the telephone number and responsive to the telephone simultaneous ring information request; and
determine a tampering concern associated with at least one of the telephone porting information response, the call forwarding information response, the telephone switching information response, and the telephone simultaneous ring information response; and
increase an inquiry level based at least upon the tampering concern.

### Claim 2 (depends on 1)

The system of claim 1, wherein:
the telephone porting information request requests whether there is a telephone porting event associated with the telephone number and for a porting date and a porting time associated with the telephone porting event; and
the processor is further operable to compare the porting date and the porting time against a porting threshold.

### Claim 3 (depends on 1)

The system of claim 1, wherein:
the call forwarding information request requests whether there is a telephone porting event associated with the telephone number and for a forwarding date and a forwarding time associated with the call forwarding event; and
the processor is further operable to compare the forwarding date and the forwarding time against a forwarding threshold.

### Claim 4 (depends on 1)

The system of claim 1, wherein:
the telephone switching information request requests whether there is a telephone switching event associated with the telephone number and for a switching date and a switching time associated with the telephone switching event; and
the processor is further operable to compare the switching date and the switching time against a switching threshold.

### Claim 5 (depends on 1)

The system of claim 1, wherein:
the telephone simultaneous ring information request requests whether there is a telephone simultaneous ring event associated with the telephone number and for a simultaneous ring date and a simultaneous ring time associated with the telephone simultaneous ring event; and
the processor is further operable to compare the simultaneous ring date and the simultaneous ring time against a simultaneous ring threshold.

### Claim 6 (depends on 1)

The system of claim 1, wherein the processor is further operable to determine a trust level associated with the telephone number based at least upon the tampering concern.

### Claim 7 (depends on 6)

The system of claim 6, wherein the inquiry level is based at least upon the trust level and the tampering concern.

### Claim 8 (depends on 1)

The system of claim 1, wherein an increase in the inquiry level prompts a human agent to contact a customer associated the telephone number.

### Claim 9

A method for making a trust determination of a telephone number, comprising:
transmitting a request message to a service provider, the request message comprising the telephone number and at least two of the following:
a telephone porting information request;
a call forwarding information request;
a telephone switching information request; and
a telephone simultaneous ring information request;
receiving a response message from the service provider, the response message comprising at least two of the following:
a telephone porting information response associated with the telephone number and responsive to the telephone porting information request;
a call forwarding information response associated with the telephone number and responsive to the call forwarding information request;
a telephone switching information response associated with the telephone number and responsive to the telephone switching information request; and
a telephone simultaneous ring information response associated with the telephone number and responsive to the telephone simultaneous ring information request; and
determining a trust level for the telephone number based at least upon the response message.

### Claim 10 (depends on 9)

The method of claim 9, wherein:
the telephone porting information request requests whether there is a telephone porting event associated with the telephone number and for a porting date and a porting time associated with the telephone porting event; and the method further comprising:
comparing the porting date and the porting time against a porting threshold.

### Claim 11 (depends on 9)

The method of claim 9, wherein:
the call forwarding information request requests whether there is a call forwarding event associated with the telephone number and for a forwarding date and a forwarding time associated with the call forwarding event; and the method further comprising
comparing the forwarding date and the forwarding time against a forwarding threshold.

### Claim 12 (depends on 9)

The method of claim 9, wherein:
the telephone switching information request requests whether there is a telephone switching event associated with the telephone number and for a switching date and a switching time associated with the telephone switching event; and the method further comprising
comparing the switching date and the switching time against a switching threshold.

### Claim 13 (depends on 9)

The method of claim 9, wherein:
the telephone simultaneous ring information request requests whether there is a telephone simultaneous ring event associated with the telephone number and for a simultaneous ring date and a simultaneous ring time associated with the telephone simultaneous ring event; and the method further comprising
comparing the simultaneous ring date and the simultaneous ring time against a simultaneous ring threshold.

### Claim 14 (depends on 9)

The method of claim 9, further comprising:
determining a trust level associated with the telephone number based at least upon the tampering concern.

### Claim 15 (depends on 14)

The method of claim 14, wherein the inquiry level is based at least upon the trust level and the tampering concern.

### Claim 16 (depends on 9)

The system of claim 9, wherein an increase in the inquiry level prompts a human agent to contact a customer associated the telephone number.

### Claim 17

A system for making a trust determination of a telephone number, comprising:
a memory operable to store a telephone information database; and
a processor operable to:
receive a request message from a user, the request message comprising a telephone number and at least two requests, wherein each of the at least two requests comprises at least one of:
a telephone porting information request;
a call forwarding information request;
a telephone switching information request; and
a telephone simultaneous ring information request;
receive from the telephone information database at least two responses, wherein each of the at least two responses comprises at least one of:
a telephone porting information response associated with the telephone number and responsive to the telephone porting information request;
a call forwarding information response associated with the telephone number and responsive to the call forwarding information request;
a telephone switching information response associated with the telephone number and responsive to the telephone switching information request; and
a telephone simultaneous ring information response associated with the telephone number and responsive to the telephone simultaneous ring information request
create a response message, the response message comprising the at least two responses; and
transmit the response message to the user.

### Claim 18 (depends on 17)

The system of claim 17, wherein the processor is further operable to:
determine that the telephone information database does not comprise data responsive to at least one of the at least two requests;
transmit the request message to a service provider server;
receive a service provider server response message; and
append the service provider response message to the response message.

### Claim 19 (depends on 18)

The system of claim 18, wherein the service provider server is associated with a service provider that provides telephone services to the telephone number.

### Claim 20 (depends on 17)

The system of claim 17, wherein the telephone number may associated with a mobile telephone or a landline telephone.
