# US 2014/0153027 A1 · Image processing apparatus, control method, and storage medium

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- Number: US 2014/0153027 A1
- Document ID: US20140153027A1
- Status: Published application
- Kind: A1
- Application number: 14/086,323
- Filed: 2013-11-21
- Published: 2014-06-05
- Earliest claimed: 2012-11-30
- Assignees: Canon Kabushiki Kaisha
- Applicants: Canon Kabushiki Kaisha
- Inventors: Ken Nakamura
- Web page: https://patentgrep.com/patent/US20140153027A1

## CPC

- H04N 1/00408: {Display of information to the user, e.g. menus}
- H04N 1/00663: {Indicating relating to handling of media}
- H04N 1/00771: {Indicating or reporting, e.g. issuing an alarm}
- H04N 1/3263: {of reading apparatus or transmitter, e.g. original jam}
- H04N 1/32635: {of reproducing apparatus or receiver, e.g. out of paper}
- H04N 1/32657: {locally}
- H04N 2201/0094: Multifunctional device, i.e. a device capable of all of reading, reproducing, copying, facsimile transception, file transception
- H04N: PICTORIAL COMMUNICATION, e.g. TELEVISION

## Abstract

Provided is an image processing apparatus that detects a maintenance event required for the maintenance thereof and displays video data on a screen by reproducing the video data which indicates a maintenance procedure for resolving the detected maintenance event. Then, the image processing apparatus displays a specific scene included in the video data on the screen after completion of reproduction of the video data.

## Claims

### Claim 1

An image processing apparatus comprising:
a detection unit configured to detect a maintenance event required for the maintenance of the image processing apparatus; and
a display unit configured to display video data on a screen by reproducing the video data which indicates a maintenance procedure for resolving the detected maintenance event,
wherein the display unit displays a specific scene included in the video data on the screen after completion of reproduction of the video data.

### Claim 2 (depends on 1)

The image processing apparatus according to claim 1, wherein the detection unit is capable of detecting resolution of the maintenance event, and, after completion of reproduction of the video data, the display unit displays the specific scene included in the video data on the screen when resolution of the maintenance event is not detected by the detection unit.

### Claim 3 (depends on 2)

The image processing apparatus according to claim 2, further comprising:
a determination unit configured to determine whether or not the load on the image processing apparatus depending on job processing in execution is equal to or greater than a predetermined threshold value when resolution of the maintenance event is not detected by the detection unit,
wherein the display unit displays the specific scene included in the video data on the screen when the determination unit determines that the load on the image processing apparatus depending on the job processing in execution is equal to or greater than the predetermined threshold value.

### Claim 4 (depends on 3)

The image processing apparatus according to claim 3, wherein the load on the image processing apparatus is the CPU usage rate of the image processing apparatus.

### Claim 5 (depends on 2)

The image processing apparatus according to claim 2, further comprising:
a determination unit configured to determine whether or not the reproduction-completed video data is video data indicating a maintenance procedure upon occurrence of a predetermined maintenance event to be resolved with the highest priority when resolution of the maintenance event is not detected by the detection unit,
wherein the display unit displays the specific scene included in the video data on the screen when the determination unit determines that the reproduction-completed video data is video data indicating the maintenance procedure upon occurrence of the predetermined maintenance event to be resolved with the highest priority.

### Claim 6 (depends on 5)

The image processing apparatus according to claim 5, wherein the maintenance event to be resolved with the highest priority is paper jam that has occurred during execution of a plurality of jobs by the image processing apparatus.

### Claim 7 (depends on 1)

The image processing apparatus according to claim 1, further comprising:
a monitor unit configured to specify a procedure to be currently executed by monitoring the execution process of maintenance corresponding to the maintenance event,
wherein, after completion of reproduction of the video data, the display unit displays a scene which corresponds to the procedure to be currently executed specified by the monitor unit from among scenes corresponding to the procedure of maintenance corresponding to the maintenance event as the specific scene on the screen.

### Claim 8

A method for controlling an image processing apparatus, the method comprising:
detecting a maintenance event required for the maintenance of the image processing apparatus; and
displaying video data on a screen by reproducing the video data which indicates a maintenance procedure for resolving the detected maintenance event,
wherein the display unit displays a specific scene included in the video data on the screen is displayed in the displaying after completion of reproduction of the video data.

### Claim 9

A non-transitory storage medium on which is stored a computer program for making a computer execute a method for controlling an image processing apparatus, the method comprising:
detecting a maintenance event required for the maintenance of the image processing apparatus; and
displaying video data on a screen by reproducing the video data which indicates a maintenance procedure for resolving the detected maintenance event,
wherein the display unit displays a specific scene included in the video data on the screen is displayed in the displaying after completion of reproduction of the video data.