US 2014/0112571 A1Published application

System and Method for Improved Remote Deposit Image Handling

AssigneeEnsenta Corporation

InventorsEdward Viera, Richard Klein, Jim Ballagh, Teddy Usman, Dmitri Boudtchenko, Crystal Carroll, Paulo dos Santos, Rajini Jagathesan, Chaitanya Mittipelli, Nhan Phan, Sharmila Pusarla

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Abstract

Improved systems and methods for detecting and correcting image errors and risks in remote deposit systems during an in-line or in-process troubleshooting session are disclosed. Various embodiments include systems for displaying remote deposit session data to a support technician with links for invoking an image display or image editor user interface during a troubleshooting session. The links can be included in one or more individual remote deposit session events, records, or tasks, such as check image uploads and bi-tonalization events. The image editor can be used to manually or automatically correct any detected errors or flaws in uploaded or processed deposit document images. The corrected check images can be then be stored and used to complete or reprocess a remote deposit.

Claims20

Dependent claims

A method comprising:

receiving, in a computer system, a request for data associated with a particular remote deposit session from a user during a troubleshooting session;
retrieving, in the computer system, in response to the request, remote deposit session data associated with the particular remote deposit session from a data store;
displaying, on a display device of the computer system, a first user interface comprising the remote deposit session data and embedded controls;
receiving, in the computer system, through the embedded controls, a request for a deposit document image associated with the remote deposit session data;
retrieving, in the computer system, in response to the request for the deposit document image, deposit document image data from the data store;
displaying, on the display device, the deposit document image based on the deposit document image data in a second user interface, wherein the second user interface comprises image editing controls;
editing, in the computer system, in response to input received through the image editing controls, the deposit document image to create an edited deposit document image;
saving the edited deposit document image as edited deposit document image data to the data store;
and
processing, in the computer system, the edited deposit document image data.

7 more elements

A non-transitory computer readable medium comprising:

computer readable code that when executed on a processor of a computer system causes the processor to receive a request for data associated with a particular remote deposit session from a user during a troubleshooting session, retrieve, in response to the request, remote deposit session data associated with the particular remote deposit session from a data store, display, on a display device of the computer system, a first user interface comprising the remote deposit session data and embedded controls, receive, through the embedded controls, a request for a deposit document image associated with the remote deposit session data, retrieve, in response to the request for the deposit document image, deposit document image data from the data store, display, on the display device, the deposit document image based on the deposit document image data in a second user interface, wherein the second user interface comprises image editing controls, editing, in response to input received through the image editing controls, the deposit document image to create an edited deposit document image, save the edited deposit document image as edited deposit document image data to the data store, and process, the edited deposit document image data, in the computer system, in response to embedded controls of the first user interface.

A system comprising:

a deposit data verifier;
a deposit image editor coupled to deposit data verifier;
and
a deposit event data store coupled to the deposit data verifier and the deposit image editor,
wherein the deposit data verifier receives a request for data associated with a particular remote deposit session from a user during a troubleshooting session, retrieves, in response to the request, remote deposit session data associated with the particular remote deposit session from a deposit event data store, displays, on a display device, a first user interface comprising the remote deposit session data and embedded controls, receives, through the embedded controls, a request for a deposit document image associated with the remote deposit session data, retrieves, in response to the request for the deposit document image, deposit document image data from the deposit event data store, and displays, on the display device, the deposit document image based on the deposit document image data in a second user interface,
wherein the second user interface comprises image editing controls, and
wherein the deposit image editor, in response to input received through the image editing controls, edits the deposit document image to create an edited deposit document image, saves the edited deposit document image as edited deposit document image data to the deposit event data store,
wherein the deposit data verifier processes the edited deposit document image data, in response to embedded controls of the first user interface.

5 more elements

Dependencies are inferred from the claim text.

Facts

Application: 13/658,584Filed 23 Oct 2012
Published: 24 Apr 2014
Term ends: Not estimatedThe source records don’t support an estimate.

Classification5 codes

G06Q 40/12
Finance; Insurance; Tax strategies; Processing of corporate or income taxes: accounting
G06Q 20/042
Payment circuits: characterized in that the payment protocol involves at least one cheque
G06V 10/993
Detection or correction of errors, e.g. by rescanning the pattern or by human intervention; Evaluation of the quality of the acquired patterns:…
G06Q
Information and communication technology [ict] specially adapted for administrative, commercial, financial, managerial