Unified Message Management Method and System

A method of operating in a messaging system, comprising:

• receiving at least one message at a messaging system, said message being in at least one format supported by at least one message adapter forming a part of a message source;
• transforming said at least one format of said at least one message to another message format according to a set of rules stored in a rules database;
• checking said at least one message by an external service in accordance with said set rules;
• routing said at least one message to an application adapter in accordance with said set of rules;
• processing said message by said application adapter;
• optimizing data required for response from other services by an algorithm of said message adapter;
• routing said message to a business service adapter in accordance with said set of rules;
• processing said message by said business service adapter;
• obtaining data required for a response from other services by the algorithms of said business service adapter;
• storing said data in a memory accessible by said messaging system on behalf of said message source;
• transforming said data into a response message using the message format in accordance with said set of rules;
• routing said response message to the message adapter in accordance with said rules;
• and
• transmitting said response message by said message adapter to a recipient in accordance with said set of rules.