US 2014/0006600 A1 · REMOTE NOTIFICATION AND ACTION SYSTEM

Abstract

A method for managing notifications related to detected events and managing actions received in response to the notifications is presented. The method comprises detecting an event that has occurred at a network device; determining an event type for the event; and based, at least in part, on the type of the event, determining a notification recipient, and whether any action should be performed to address the event. In response to determining that an action should be performed to address the event, one or more actions are determined, and it is determined whether a preferred communications method with the notification recipient is specified. In response to determining that the preferred communications method for the notification recipient is specified, a notification specifying the event and the one or more actions are transmitted to the notification recipient according to the preferred communications method. The method is performed by one or more computing devices.

Claims20

Dependent claims

A method comprising:

detecting that an event occurred at a network device;
determining a type of the event;
based, at least in part, on the type of the event, determining a notification recipient and whether any action should be performed to address the event;
in response to determining an action should be performed to address the event:
determining one or more actions, which the notification recipient is authorized to perform;
determining whether a preferred communications method for the notification recipient is specified;
in response to determining that the preferred communications method for the notification recipient is specified, transmitting a notification specifying the event and the one or more actions to the notification recipient according to the preferred communications method;
wherein the method is performed by one or more computing devices.

5 more elements

A non-transitory computer readable storage medium, storing one or more instructions which, when executed by one or more processors, cause the one or more processors to perform:

detecting that an event occurred at a network device;
determining a type of the event;
based, at least in part, on the type of the event, determining a notification recipient and whether any action should be performed to address the event;
in response to determining an action should be performed to address the event:
determining one or more actions, which the notification recipient is authorized to perform;
determining whether a preferred communications method for the notification recipient is specified;
in response to determining that the preferred communications method for the notification recipient is specified, transmitting a notification specifying the event and the one or more actions to the notification recipient according to the preferred communications method;
wherein the method is performed by one or more computing devices.

5 more elements

An apparatus comprising:

one or more processors,
an event detection unit configured to detect that an event occurred at a network device;
an event processing unit configured to:
determine a type of the event;
based, at least in part, on the type of the event, determine a notification recipient and whether any action should be performed to address the event;
an action unit configured to:
in response to determining an action should be performed to address the event:
determine one or more actions, which the notification recipient is authorized to perform;
determine whether a preferred communications method for the notification recipient is specified;
a notification unit configured to:
in response to determining that the preferred communications method for the notification recipient is specified, transmit a notification specifying the event and the one or more actions to the notification recipient according to the preferred communications method;
wherein the method is performed by one or more computing devices.

9 more elements

Dependencies are inferred from the claim text.

Remote notification and action system

Life of this patent

Remote notification and action system

Life of this patent

Abstract

Claims20