Remote-Controllable Kiosk

A method, comprising:

• receiving, at a kiosk including at least a processor, a query from a mobile device in communication with the kiosk, the query including an identifier of a user of the mobile device;
• presenting, by the kiosk, a response to the query;
• and
• storing, on a database in communication with the kiosk, the query, the response, and any subsequent query in a profile associated with the user,
• wherein the query is submitted responsive to a user input detected at an interface on the mobile device.

A computer program product embodied on a non-transitory computer-readable storage medium in communication with a processor, the computer program product including computer-readable instructions that are executed by the processor to perform operations comprising:

• receiving a connection request from a mobile device in communication with a kiosk, the connection request including a query and an identifier of a user of the mobile device;
• presenting a response to the query via a display;
• and
• storing the query and the response in a profile associated with the user, the profile being stored on a database in communication with the kiosk,
• wherein the user submits the query via an interface on the mobile device.