Stakeholder collaboration
AssigneeEthoca Technologies, Inc.
InventorsTrevor Fred Roy CLARKE, Warren DE VILLIERS, Andre Ryan EDELBROCK, Steve FROOK, Darryl GREEN, Keegan JOHNSON
Life of this patent
Estimating the term…
Abstract
A technique for improving collaboration between relevant parties in a commercial transaction involves sending a timely alert to stakeholders with regard to a presumably fraudulent transaction. A system constructed in accordance with techniques described in this paper can integrate multiple stakeholders and service providers. The system can facilitate alerting stakeholders of a presumably fraudulent transaction and/or enable stakeholders to alert other stakeholders.
Claims20
A stakeholder collaboration network system, comprising:
- a transaction submission engine configured to facilitate submission of transactions by a first stakeholder;
- a transaction datastore, coupled to the transaction submission engine, configured to store transaction records including transaction data submitted by the first stakeholder;
- an alert generation engine configured to generate an alert in association with a first transaction record in the transaction datastore, wherein the first transaction record includes transaction data submitted by the first stakeholder;
- an alert datastore, coupled to the alert generation engine, configured to store alert records for alerts generated by the alert generation engine;
- a historical datastore configured to store historical records that include historical transaction data of the first transaction record, wherein the historical transaction data of the first transaction record is consistent for the first stakeholder and a second stakeholder associated with the first transaction;
- a report generation engine, coupled to the historical datastore, configured to generate reports using the historical records;
- wherein, in operation:
- the transaction submission engine receives transaction data from the first stakeholder and stores the first transaction record in the transaction datastore;
- the alert generation engine receives a confirmed fraud indication associated with the first transaction record, generates a confirmed fraud alert associated with the first transaction record in response to receiving the confirmed fraud indication, generates a fraud alert message indicating the confirmed fraud alert, sends the fraud alert message to the second stakeholder, and stores the confirmed fraud alert in the alert datastore;
- the transaction submission engine receives from the second stakeholder feedback associated with the first transaction record related to countermeasures taken by the second stakeholder in response to the confirmed fraud alert;
- the report generation engine generates a first report for the first stakeholder and a second report for the second stakeholder, wherein the first report and the second report include data from the first transaction record that is consistent for the first report and the second report.
A method comprising:
- receiving information from a first stakeholder regarding a commercial transaction that has a level of fraud risk that exceeds an acceptable fraud risk threshold;
- timely confirming unacceptable fraud risk for the commercial transaction;
- timely collaboratively sharing an assessor-confirmed fraud alert;
- facilitating collaborative transaction-related data analysis incorporating feedback, received by a transaction submission engine from a second stakeholder regarding countermeasures taken in response to the assessor-confirmed fraud alert;
- generating a stakeholder report for at least the first stakeholder;
- sending the stakeholder report to the first stakeholder.
Dependencies are inferred from the claim text.