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AssigneeInternational Business Machines Corporation
InventorsLeon H. Cash, JR., Christopher J. Dawson, Richard V. Hom
Estimating the term…
A computer identifies an available task assignment, which is location independent for completion, and determines if an assignee is available to perform work on the task assignment. The assignee's availability is based in part on information received from a mobile device of the assignee. When a change in availability is determined by the mobile device, the mobile device sends the assignee's availability information to the computer, indicating the change. If the computer determines that the assignee is available, then the computer sends the task assignment information to the mobile device of the assignee. If the computer determines the assignee is not available, then the computer sends the task assignment information to a delegate of the assignee. The computer monitors the completion of a task assignment. If the computer determines that a task assignment has not, or can not, be timely completed, then the task assignment is reassigned to a delegate.
A method of routing task assignments to an assignee or to a delegate of the assignee, the method comprising the steps of:
A computer system to route task assignments to an assignee or to a delegate of the assignee, the computer system comprising:
A computer program product to route task assignments to an assignee or to a delegate of the assignee, the computer program product comprising:
Dependencies are inferred from the claim text.