US 2014/0004789 A1Published application

Problem signature terminal diagnosis method and system

AssigneeHughes Network Systems, LLC

InventorJack Rozmaryn

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Abstract

Systems and methods for problem signature terminal diagnosis are disclosed. In an example embodiment, measured operational statistics of a satellite terminal of a peer group of satellite terminals are received and converted into normalized operation statistics. Normalized deviations of the operational statistics are determined and compared to the threshold deviations. A diagnosis zone corresponding to a problem signature is determined based on the normalized deviations by determining that coordinates of the normalized deviations are within the diagnosis zone, comparing a ratio based on the normalized deviations to a threshold ratio, or comparing a differential of the normalized deviations to a threshold differential. A satellite terminal is diagnosed with a problem defined by the problem signature based on the determined diagnosis zone.

Claims20

Dependent claims

A method comprising:

receiving operational statistics of a satellite terminal of a peer group of satellite terminals, the operational statistics including a first measured operational statistic for a first parameter of the satellite terminal and a second measured operational statistic for a second parameter of the satellite terminal;
converting the first measured operational statistic into a first normalized operation statistic that is normalized to the peer group;
converting the second measured operational statistic into a second normalized operation statistic that is normalized to the peer group;
determining a first normalized deviation of the first normalized operational statistics;
determining a second normalized deviation of the second normalized operational statistics;
comparing the first normalized deviation to at least a first threshold deviation;
comparing the second normalized deviation to at least a second threshold deviation;
and
determining a first diagnosis zone based on the first normalized deviation and the second normalized deviation, the first diagnosis zone corresponding to a problem signature, wherein determining the first diagnosis zone includes at least one of:
(i) determining that coordinates of the first normalized deviation and the second normalized deviation are within the first diagnosis zone;
(ii) comparing a ratio based on the first normalized deviation and the second normalized deviation to a threshold ratio;
and
(iii) comparing a differential of the first normalized deviation and the second normalized deviation to a threshold differential;
and
diagnosing the satellite terminal with a problem defined by the problem signature based on the determined first diagnosis zone.

12 more elements

A system comprising:

a computer readable medium storing satellite profile information;
and
at least one processing device operably coupled to the computer readable medium, the at least one processing device executing instructions to:
receive operational statistics of a satellite terminal of a peer group of satellite terminals, the operational statistics including a first measured operational statistic for a first parameter of the satellite terminal and a second measured operational statistic for a second parameter of the satellite terminal;
convert the first measured operational statistic into a first normalized operation statistic that is normalized to the peer group;
convert the second measured operational statistic into a second normalized operation statistic that is normalized to the peer group;
determine a first normalized deviation of the first normalized operational statistics;
determine a second normalized deviation of the second normalized operational statistics;
compare the first normalized deviation to at least a first threshold deviation;
compare the second normalized deviation to at least a second threshold deviation;
and
determine a first diagnosis zone based on the first normalized deviation and the second normalized deviation, the first diagnosis zone corresponding to a problem signature, wherein determining the first diagnosis zone includes at least one of:
(i) determining that coordinates of the first normalized deviation and the second normalized deviation are within the first diagnosis zone;
(ii) comparing a ratio based on the first normalized deviation and the second normalized deviation to a threshold ratio;
and
(iii) comparing a differential of the first normalized deviation and the second normalized deviation to a threshold differential;
and
diagnose the satellite terminal with a problem defined by the problem signature based on the determined first diagnosis zone.

15 more elements

Dependencies are inferred from the claim text.