Automated Electronic Telecommunications Order Translation and Processing
AssigneeAT&T Intellectual Property I, L.P.
InventorTimothy Mark Gilles
Life of this patent
Estimating the term…
Abstract
Systems and method for processing orders for telecommunications services are disclosed. Generally a telecommunications transaction set of an electronic data interchange standard is received, the telecommunications transaction set corresponding to a telecommunications product or service for a customer. An order for the telecommunications product or service is then generated based on processing of the telecommunications transaction set.
Claims20
A method for processing orders for telecommunications services, the method comprising:
- receiving, at a processor, an electronic order requesting a telecommunications service, the electronic order comprising a due date and a time-of-day preference for the telecommunications service;
- in response to receiving the electronic order, providing, by the processor, an electronic response, wherein the electronic order comprises a first transaction set of an electronic data interchange standard and the electronic response comprises a second transaction set of the electronic data interchange standard;
- reserving, by the processor, the due date for an amount of time in response to receiving the electronic order;
- and
- determining, by the processor, whether a service order for performance of the telecommunications service on the due date is received during the amount of time.
A non-transitory computer-readable storage medium having computer-executable instructions stored thereon that, when executed by a computer, cause the computer to perform operations comprising:
- receiving an electronic order requesting a telecommunications service, the electronic order comprising a due date and a time-of-day preference for the telecommunications service;
- in response to receiving the electronic order an electronic response, wherein the electronic order comprises a first transaction set of an electronic data interchange standard and the electronic response comprises a second transaction set of the electronic data interchange standard;
- reserving the due date for an amount of time in response to receiving the electronic order;
- and
- determining whether a service order for performance of the telecommunications service on the due date is received during the amount of time.
A system for processing orders for telecommunications services, the system comprising:
- a processor;
- and
- a memory that stores a program containing computer-executable instructions that, when executed by the processor, cause the processor to perform operations comprising:
- receiving an electronic order requesting a telecommunications service, the electronic order comprising a due date and a time-of-day preference for the telecommunications service,
- in response to receiving the electronic order an electronic response, wherein the electronic order comprises a first transaction set of an electronic data interchange standard and the electronic response comprises a second transaction set of the electronic data interchange standard,
- reserving the due date for an amount of time in response to receiving the electronic order, and
- determining whether a service order for performance of the telecommunications service on the due date is received during the amount of time.
Dependencies are inferred from the claim text.