Method and apparatus for monitoring a packet network

A tangible computer-readable medium storing instructions which, when executed by a processor of an application server, cause the processor to perform operations for monitoring an internet protocol service on a packet network, the operations comprising:

• receiving a call detail record at a termination of a call, wherein the call detail record is received from a voice gateway router, wherein the voice gateway router is deployed at a customer premises, wherein the customer premises is external to a core network and is external to an access network;
• forwarding the call detail record to a database;
• and
• monitoring the internet protocol service on the packet network in accordance with call detail records that are stored in the database, wherein the application server monitors the internet protocol service by monitoring a performance parameter to determine whether the performance parameter has exceeded a threshold value.

An application server for monitoring a packet network, comprising:

• a processor;
• and
• a computer-readable medium storing instructions which, when executed by the processor, cause the processor to perform operations, the operations comprising:
• receiving a call detail record at a termination of a call, wherein the call detail record is received from a voice gateway router, wherein the voice gateway router is deployed at a customer premises, wherein the customer premises is external to a core network and is external to an access network;
• forwarding the call detail record to a database;
• and
• monitoring the Internet protocol service on the packet network in accordance with call detail records that are stored in the database, wherein the application server monitors the internet protocol service by monitoring a performance parameter to determine whether the performance parameter has exceeded a threshold value.