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US 2013/0262191 A1Published application
Systems and methods for measuring and scoring engagement in organizations
AssigneeAptify Corporation
InventorAmith Nagarajan
Life of this patent
Estimating the term…
Abstract
The illustrative embodiments relate generally to monitoring engagement, and more particularly, the illustrative embodiments relate to systems and methods for measuring and scoring engagement in organizations. Key performance indicators are selected and normalized. A composite engagement score is then determined.
Claims20
A composite engagement score system comprising:
- a memory configured to store a set of instructions;
- and
- a processor configured to execute the set of instructions, wherein the set of instructions cause the processor to:
- receive one or more key performance indicators;
- weigh the one or more key performance indicators in accordance with a
- predetermined level of importance for each key performance indicator relative to the other key performance indicators;
- translate each of the weighted key performance indicators into a normalized point value;
- and
- calculate a composite engagement score by adding the point values for each key performance indicator together.
6 more elements
A composite engagement score system comprising:
- a memory configured to store a set of instructions;
- and
- a processor configured to execute the set of instructions, wherein the set of instructions cause the processor to:
- receive a first key performance indicator;
- receive a second key performance indicator;
- receive a maximum normalized point value for the first key performance indicator;
- receive a maximum normalized point value for the second key performance indicator;
- receive a first criteria for determining a normalized point value for the first key performance indicator based on performance, wherein the determined normalized point value is in a range from zero to the maximum normalized point value for the first key performance indicator;
- receive a second criteria for determining a normalized point value for the second key performance indicator based on performance, wherein the determined normalized point value is in a range from zero to the maximum normalized point value for the second key performance indicator;
- receive performance data;
- determine a first normalized point value based on the performance data and the first criteria;
- determine a second normalized point value based on the performance data and the second criteria;
- calculate a composite engagement score by adding the first and second normalized point values together.
10 more elements
A computer readable storage medium having stored thereon computer executable instructions which, when executed by a processor of a computing system, implement a method comprising:
- receiving a first key performance indicator;
- receiving a second key performance indicator;
- receiving a maximum normalized point value for the first key performance indicator;
- receiving a maximum normalized point value for the second key performance indicator;
- receiving a first criteria for determining a normalized point value for the first key performance indicator based on performance, wherein the determined normalized point value is in a range from zero to the maximum normalized point value for the first key performance indicator;
- receiving a second criteria for determining a normalized point value for the second key performance indicator based on performance, wherein the determined normalized point value is in a range from zero to the maximum normalized point value for the second key performance indicator;
- receiving performance data;
- determining a first normalized point value based on the performance data and the first criteria;
- determining a second normalized point value based on the performance data and the second criteria;
- calculating a composite engagement score by adding the first and second normalized point values together.
7 more elements
Dependencies are inferred from the claim text.