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US 2013/0212432 A1Published application
Systems, methods, and apparatus for facilitating claims processing
AssigneeThe Travelers Indemnity Company
InventorsDavid M. Guthrie, Salvatore A. DeSimone, Steven Furtado, Edward A. Hennen, Jonathan A. Pope
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Abstract
Systems, apparatus, methods, and articles of manufacture provide for facilitating upload of one or more electronic files from a user device to a remote server. In some embodiments, a background upload process manages connectivity of the user device to the remote server and staging file uploads in a disconnected mode for automatic processing when connectivity is restored.
Claims20
An apparatus comprising:
- a processor;
- and
- a computer-readable memory in communication with the processor, the computer-readable memory storing instructions that when executed by the processor result in:
- receiving an indication of a file for upload from a user device to a remote server;
- receiving file metadata associated with the file;
- generating file upload tracker data for the file, the file upload tracker data including a current upload status for the file;
- saving the file to a staging location on the user device;
- saving the file metadata to the staging location on the user device;
- attempting to upload the file from the user device to the remote server using a file upload background process;
- determining a status of the upload attempt;
- updating the current upload status in the file upload tracker data based on the status of the upload attempt;
- and
- processing the file, automatically in association with the file upload background process and based on the current upload status in the file upload tracker data, until the file is uploaded successfully to the remote server.
10 more elements
A method comprising:
- receiving, by a user device in association with a file upload application, an indication of a file for upload from the user device to a remote server;
- receiving, by the user device, file metadata associated with the file;
- generating, by the user device, file upload tracker data for the file, the file upload tracker data including a current upload status for the file;
- saving, by the user device, the file to a staging location on the user device;
- saving, by the user device, the file metadata to the staging location on the user device;
- attempting, by the user device in association with a file upload background process, to upload the file from the user device to the remote server;
- determining, by the user device in association with the file upload background process, a status of the upload attempt;
- and
- updating, by the user device in association with the file upload background process, the current upload status in the file upload tracker data based on the status of the upload attempt;
- and
- processing the file, automatically by the user device in association with the file upload background process and based on the current upload status in the file upload tracker data, until the file is uploaded successfully to the remote server.
8 more elements
Dependencies are inferred from the claim text.