Automated prompting techniques implemented via mobile devices and systems

A system comprising:

• at least one processor;
• at least one interface operable to provide a communication link to at least one network device;
• a mobile communication device including a display;
• and
• memory;
• the system being operable to:
• detect, at the mobile communication device, an occurrence of a first end of call (EOC) event relating to a first phone communication activity at the mobile communication device;
• automatically display, at the mobile communication device display, a first user interface message prompting the user to initiate a first recommended procedure at the mobile communication device, wherein the first recommended procedure relates to the detected first end of call (EOC) event;
• initiate the first recommended procedure at the mobile communication device in response to receive input from the user authorizing initiation of the first recommended procedure;
• wherein, in response to the initiating of the first recommended procedure, the system is configured to:
• generate, using input from the user, a first portion of digital content;
• access information which includes details relating to the detected first end of call (EOC) event;
• create a first electronic data file which associates the first portion of digital content with at least a portion of the details relating to the detected first end of call (EOC) event;
• and
• save the first electronic data file at a first storage device such that the first electronic data file is accessible to the user for future reference.