Fault tracing system and method for remote maintenance
AssigneeElectronics and Telecommunications Research Institute
InventorsJi Yeon SON, Ji Hyun Lee, Jeu Young Kim, Jun Hee Park
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Abstract
Provided is a fault tracing system and method for remote maintenance. The fault tracing method includes detecting faults by receiving error events or fault diagnosis request messages, generating transactions for the detected faults, tracing the faults according to the transactions, and notifying a client terminal or user of the fault diagnosis results. Accordingly, it is possible to accurately trace a fault even in a home/building network environment complicatedly consisting of various resources.
Claims10
A fault tracing method for remote maintenance, comprising:
- (a) detecting faults by receiving error events or fault diagnosis request messages;
- (b) generating transactions for the detected faults;
- (c) tracing the faults according to the transactions:
- and
- (d) notifying a client terminal or user of the fault diagnosis results.
A fault tracing system performing a fault tracing method for remote maintenance, the system comprising:
- a fault diagnosis client terminal;
- a fault diagnosis server connected to the fault diagnosis client terminal via a network and having a fault diagnotor and a resource relation information management controller;
- home or building network resources connected with the fault diagnosis server via a network;
- and
- a database connected to the fault diagnotor of the fault diagnosis server, and configured to store policy and fault history information.
Dependencies are inferred from the claim text.