Systems, methods, apparatuses and computer program products for facilitating product exchange services

An apparatus comprising at least one memory including computer program code, the at least one memory and the computer program code configured to, with the processor, cause the apparatus to at least:

• trigger an exchange procedure to facilitate return of at least one product of a user to an entity in response to receipt of an indication of a selection of a return service option among a plurality of product return options;
• generate at least one shipping return label and identifying at least one collection box for inclusion of the product in response to the receipt of the indication of the selection;
• generate one or more notifications sent to at least one device notifying the user of a scheduled time or time period for pickup of the product;
• receive a first indication that the product for return to the entity is packaged in the collection box, that scanned information of the return label is captured and that the product is collected from the user for delivery to the entity;
• and
• receive a second indication that the product is delivered to the entity,
• wherein the product is packaged in the collection box, the information of the return label is captured and the product is collected from the user during the pickup in a single transaction.

A computer program product comprising at least one non-transitory computer-readable storage medium having computer-readable program code portions stored therein, the computer-readable program code portions comprising:

• program code instructions configured to trigger an exchange procedure to facilitate return of at least one product of a user to an entity in response to receipt of an indication of a selection of a return service option among a plurality of product return options;
• program code instructions configured to generate at least one shipping return label and identifying at least one collection box for inclusion of the product in response to the receipt of the indication of the selection;
• program code instructions configured to generate one or more notifications sent to at least one device notifying the user of a scheduled time or time period for pickup of the product;
• program code instructions configured to cause receipt of a first indication that the product for return to the entity is packaged in the collection box, that scanned information of the return label is captured and that the product is collected from the user for delivery to the entity;
• and
• program code instructions configured to cause receipt of a second indication that the product is delivered to the entity,
• wherein the product is packaged in the collection box, the information of the return label is captured and the product is collected from the user during the pickup in a single transaction.