Enhancing services for award airline tickets
AssigneeMileage Plus Holdings, LLC
InventorMark J. Krolick
Life of this patent
Estimating the term…
Abstract
Some embodiments include a computer implemented method for providing enhanced services to an award ticket customer of an airline. The method can include selling, to the award ticket customer, an airline ticket in exchange for loyalty currency, wherein the selling occurs via an electronic website; and transmitting an electronic request for a business offer from a business partner of the airline, wherein the business offer is redeemable by the award ticket customer, and wherein the electronic request identifies contact information for the award ticket customer.
Claims18
A computer implemented method for providing enhanced services to an award ticket customer of an airline, the computer implemented method comprising:
- selling, to the award ticket customer, an airline ticket in exchange for loyalty currency, wherein the selling occurs via an electronic website;
- and
- transmitting an electronic request for a business offer from a business partner of the airline, wherein the business offer is redeemable by the award ticket customer, and wherein the electronic request identifies contact information for the award ticket customer.
A computer program product for providing enhanced services to an award ticket customer of an airline, the computer program product comprising:
- a computer readable storage medium having computer usable program code embodied therewith, the computer usable program code comprising a computer usable program code configured to:
- sell to the award ticket customer, an airline ticket in exchange for loyalty currency, wherein the selling occurs via an electronic website;
- and
- transmit an electronic request for a business offer from a business partner of the airline, wherein the business offer is redeemable by the award ticket customer, and wherein the electronic request identifies contact information for the award ticket customer;
- receive from a computer operated by the business partner, information about the award ticket customer, wherein the information indicates preferences of the award ticket customer;
- and
- select one or more service upgrades based on the information about the award ticket customer.
A system for enhancing in-flight services for award ticket customers, the system comprising:
- a loyalty program server configured to book an airline ticket for an award customer in exchange for frequent flier miles, and to electronically procure an in-flight service offer from a business partner;
- a touch point device located on an airplane, wherein the touch point device is configured to
- detect information identifying the award customer;
- notify the loyalty program server information identifying the award ticket customer;
- receive information about the in-flight service offer;
- and
- provide service associated with the in-flight service offer.
Dependencies are inferred from the claim text.