Communication assistance system and method

A system for sending a message to a telecommunication subscriber without revealing their contact information, said system comprising:

• an interface for receiving a request from a requester to communicate with a subscriber, said interface allowing said requester to send a message, in electronic form, to a telecommunication subscriber having a non-disclosable wireless contact information;
• said interface receiving said message from said requester,
• a module configured to determine available formats for delivery of said message to said subscriber;
• a module configured to transmit said message to said subscriber in electronic form having a format acceptable to said subscriber's device.

A method for sending a message to a telecommunication subscriber without revealing their contact information in response to a communication session initiated by a requester, said method comprising the steps of:

• receiving a request for contact information from a requester and determining if said contact information is for a wireless or wireline contact;
• if said contact information is a wireline contact, connecting said requester with wireline contact;
• if said contact information is a wireless contact, providing said requestor of non-disclosable wireless contact information of a telecommunication subscriber an opportunity to send said subscriber a message in electronic format;
• receiving said message from said requester;
• determining available formats for delivery of said message to said subscriber;
• transmitting said message to said subscriber in at least one available electronic format acceptable to said subscriber's device.