Triggering a 911 voice call from a non-voice message
AssigneeAT&T Mobility II LLC
InventorsDewayne Sennett, Brian Daly
Life of this patent
Estimating the term…
Abstract
A voice based emergency call, such as a call to 911, is provided to a public safety answering point (PSAP) triggered from a non-voice based emergency call. When a non-voice based call is sent to a PSAP that does not accept non-voice based calls, upon determining that the PSAP cannot handle non-voice based calls, the communication network is utilized to establish a voice based call with the PSAP.
Claims19
A computer-readable storage medium comprising at least one executable instruction that when executed by a processor causes the processor to effectuate operations comprising:
- receiving a non-voice based emergency call;
- determining a location of a device from which the non-voice based emergency call was provided;
- identifying a public safety answering point (PSAP) that serves the location;
- determining that the identified PSAP does not support non-voice based calls;
- and
- providing a notification message, the notification message comprising an indication to initiate a voice based call between the device and the identified PSAP.
An apparatus comprising:
- a processor;
- and
- memory coupled to the processor, the memory comprising at least one executable instruction that when executed by the processor cause the processor to effectuate operations comprising:
- receiving a non-voice based emergency call;
- determining a location of a device from which the non-voice based emergency call was provided;
- identifying a public safety answering point (PSAP) that serves the location;
- determining if the identified PSAP supports non-voiced based calls;
- when it is determined that the identified PSAP supports non-voiced based calls, providing the non-voice based emergency call to the identified PSAP;
- and
- when it is determined that the identified PSAP does not support non-voice based calls, providing a notification message, the notification message comprising an indication to initiate a voice based call between the device and the identified P SAP.
A computer-readable storage medium comprising at least one executable instruction that when executed by a processor cause the processor to effectuate operations comprising:
- receiving a non-voice based emergency call;
- determining a location of a device from which the non-voice based emergency call was provided;
- identifying a public safety answering point (PSAP) that serves the location;
- determining if the identified PSAP supports non-voiced based calls;
- when it is determined that the identified PSAP supports non-voiced based calls, providing the non-voice based emergency call to the identified PSAP;
- and
- when it is determined that the identified PSAP does not support non-voice based calls, providing a notification message, the notification message comprising an indication to initiate a voice based call between the device and the identified PSAP.
Dependencies are inferred from the claim text.