System and Method of Interactive call control for calls and connections created in different communication networks

A system for interactive call control for calls and connections created in different communication networks, comprising:

• cross-platform application resided on desktop computer, tablet or mobile device and programmed to:
• authenticate the subscriber by logging procedure from desktop application;
• control communication connections originated from different terminals and sources such as landline and mobile phones, soft and hardware based SIP phones, Skype, gTalk or similar communication tools by using the same unified graphical user interface by sending call control commands over encrypted communication channel to the call control application server (CCAS);
• monitor the state of controlled connections through the same channel;
• represent connections from different type of devices and call states in uniform way;
• initiate different call control commands such as but not limited to different types of conference and transfer, call initiation, call pickup and others between devices through GUI in uniform ways;
• and a call control application server (CCAS), comprising a service programmed to:
• receive call control commands from monitoring application;
• send notifications about the status of monitored calls to all signed in monitoring applications;
• abstract different types of terminals in unified way and represent it as an instance of standard SIP enabled device;
• traverse all calls and communication from these terminals when they are anchored by different ways:
• calling through local access number service by the service provider;
• through dedicated DID that belong to destination customer;
• by using VoIP system of service provider;
• calling through INUM number, using ENUM or others.

A call control application server, comprising:

• a service application that receives CCM from monitoring application;
• authenticates this subscriber;
• extracting call control command and correlating it with specific subscriber and specific instance of anchored call or terminal represented as a SIP abstraction end point;
• executing corresponding call control commands such as but not limited to different types of conference and transfer, call initiation, call pickup.