# US 2013/0159008 A1 · Systems and methods for verifying healthcare visits

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- Number: US 2013/0159008 A1
- Document ID: US20130159008A1
- Status: Published application
- Kind: A1
- Application number: 13/331,745
- Filed: 2011-12-20
- Published: 2013-06-20
- Earliest claimed: 2011-12-20
- Assignees: First Data Corporation
- Inventors: Jonathan Mills; Thomas M. Rempe; Chuck Eliasen; Anish Bole; Robyn M. Andersen; Valerie Stribbling
- Web page: https://patentgrep.com/patent/US20130159008A1

## CPC

- G06Q 10/06: Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
- G16H 40/20: for the management or administration of healthcare resources or facilities, e.g. managing hospital staff or surgery rooms
- G16H 40/67: for remote operation
- G06Q: INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G16H: HEALTHCARE INFORMATICS, i.e. INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR THE HANDLING OR PROCESSING OF MEDICAL OR HEALTHCARE DATA

## Abstract

Embodiments of the invention provide systems and method for verifying healthcare visits. Location verification information may be received from a portable device by a verification system that includes one or more computers. The portable device may be associated with an individual directed to provide a healthcare service to a patient during a healthcare visit, and the location verification information may be collected by the portable device. The verification system may compare at least a portion of the received information to stored information associated with the patient. Based at least in part upon the comparison, the verification system may determine whether the healthcare visit was performed at an approved service location for the patient.

## Claims

### Claim 1

A computer-implemented method for verifying healthcare visits, the method comprising:
receiving, by a verification system comprising one or more computers from a portable device associated with an individual directed to provide a healthcare service to a patient during a healthcare visit, location verification information collected by the portable device;
comparing, by the verification system, at least a portion of the received information to stored information associated with the patient; and
determining, by the verification system based at least in part upon the comparison, whether the healthcare visit was performed at a service location for the patient.

### Claim 2 (depends on 1)

The computer-implemented method of claim 1, wherein receiving location verification information comprises receiving first location verification information collected by the portable device prior to the healthcare service being provided and second location verification information collected by the portable device following provision of the healthcare service.

### Claim 3 (depends on 2)

The computer-implemented method of claim 2, further comprising:
receiving, by the verification system from the portable device, first timing information collected by the portable device prior to the healthcare service being provided and second timing information collected by the portable device following provision of the healthcare service; and
determining, by the verification system based at least in part upon an analysis of the first timing information and the second timing information, whether the healthcare visit was performed during an approved time period.

### Claim 4 (depends on 1)

The computer-implemented method of claim 1, wherein receiving location verification information comprises receiving global positioning system (GPS) coordinates, and
wherein comparing at least a portion of the received information to stored information comprises comparing the received GPS coordinates to stored GPS coordinates associated with a location of the patient.

### Claim 5 (depends on 4)

The computer-implemented method of claim 4, wherein the GPS coordinates comprise first GPS coordinates, and further comprising:
receiving, by the verification system prior to receiving the first GPS coordinates, one or more sets of additional GPS coordinates; and
processing, by the verification system, the additional GPS coordinates in order to determine the stored GPS coordinates.

### Claim 6 (depends on 1)

The computer-implemented method of claim 1, wherein receiving location verification information comprises receiving information captured by the portable device from a patient device.

### Claim 7 (depends on 6)

The computer-implemented method of claim 6, wherein receiving location verification information comprises receiving at least one of (i) information captured by the portable device from an image of the patient device or (ii) information captured by the portable device via radio frequency communication with the patient device, or (iii) information captured by the portable device via near field communication with the patient device.

### Claim 8 (depends on 1)

The computer-implemented method of claim 1, further comprising:
communicating, by the verification system to the portable device, at least one of (i) appointment information for the patient or (ii) information associated with one or more healthcare services approved for provision to the patient.

### Claim 9 (depends on 1)

The computer-implemented method of claim 1, further comprising:
receiving, by the verification system from the portable device, information associated with the healthcare service provided to the patient; and
approving, by the verification system if it is determined that the healthcare visit was performed at the service location, generation of a healthcare claim transaction associated with the healthcare service.

### Claim 10

A system for verifying healthcare visits, the system comprising:
at least one memory device configured to store computer-executable instructions; and
at least one processor configured to access the at least one memory device and execute the computer-executable instructions to:
receive, from a portable device associated with an individual directed to provide a healthcare service to a patient during a healthcare visit, location verification information collected by the portable device;
compare at least a portion of the received information to stored information associated with the patient; and
determine, based at least in part upon the comparison, whether the healthcare visit was performed at a service location for the patient.

### Claim 11 (depends on 10)

The system of claim 10, wherein the received location information comprises first location verification information collected by the portable device prior to the healthcare service being provided and second location verification information collected by the portable device following provision of the healthcare service.

### Claim 12 (depends on 11)

The system of claim 11, wherein the at least one processor is further configured to execute the computer-executable instructions to:
receive, from the portable device, first timing information collected by the portable device prior to the healthcare service being provided and second timing information collected by the portable device following provision of the healthcare service; and
determine, based at least in part upon an analysis of the first timing information and the second timing information, whether the healthcare visit was performed during an approved time period.

### Claim 13 (depends on 10)

The system of claim 10, wherein the location verification information comprises at least one of (i) global positioning system (GPS) coordinates collected by the portable device or (ii) information captured by the portable device from a patient device.

### Claim 14 (depends on 10)

The system of claim 10, wherein the at least one processor is further configured to execute the computer-executable instructions to:
receive, from the portable device, information associated with the healthcare service provided to the patient; and
approve, if it is determined that the healthcare service was performed at the service location, generation of a healthcare claim transaction associated with the healthcare service.

### Claim 15

One or more computer-readable media storing computer-executable instructions that, when executed by at least one processor, configure the at least one processor to perform operations comprising:
identifying location verification information on behalf of a portable device carried by an individual who provides a healthcare service to a patient during a healthcare visit; and
directing communication of the location verification information to a verification system,
wherein the verification system evaluates at least a portion of the location verification information to determine whether the healthcare visit was performed at the approved service location for the patient.

### Claim 16 (depends on 15)

The computer-readable media of claim 15, wherein the computer-executable instructions further configure the at least one processor to perform operations comprising:
determining that a network connection between the portable device and the verification system can be established,
wherein identifying location verification information comprises collecting global positioning system (GPS) coordinates, and
wherein the verification system compares the GPS coordinates to stored location information associated with the patient.

### Claim 17 (depends on 15)

The computer-readable media of claim 15, wherein the computer-executable instructions further configure the at least one processor to perform operations comprising:
determining that a network connection between the portable device and the verification system cannot be established,
wherein identifying location verification information comprises collecting information from a patient device, and
wherein directing communication of the location verification information comprises directing communication once it is determined that a network connection can be established.

### Claim 18 (depends on 17)

The computer-readable media of claim 17, wherein the information collected from a patient device comprises at least one of (i) information captured from an image of the patient device or (ii) information captured via radio frequency communication with the patient device, or (iii) information captured via near field communication with the patient device.

### Claim 19 (depends on 15)

The computer-readable media of claim 15, wherein the computer-executable instructions further configure the at least one processor to perform operations comprising:
receiving, from the verification server, at least one of (i) appointment information for the patient or (ii) information associated with one or more healthcare services approved for provision to the patient.

### Claim 20 (depends on 15)

The computer-readable media of claim 15, wherein the computer-executable instructions further configure the at least one processor to perform operations comprising:
collecting information associated with the healthcare service provided to the patient; and
communicating, to the verification service if it is determined that a network connection between the portable device and the verification system can be established, the collected healthcare service information; or
directing, if it is determined that a network connection between the portable device and the verification system cannot be established, encrypted storage of the collected healthcare service information on the portable device.

### Claim 21 (depends on 20)

The computer-readable media of claim 20, wherein the healthcare service information is stored on the portable device, and wherein the computer-executable instructions further configure the at least one processor to perform operations comprising:
monitoring a period of time in which the healthcare service information is stored on the portable device;
determining that the monitored period of time exceeds a predetermined time threshold; and
directing a control action based at least in part upon the determination, the control action comprising at least one of (i) locking access to the stored healthcare service information on the portable device, or (ii) directing deletion of the stored healthcare service information.

### Claim 22

A portable device associated with an individual who provides a healthcare service to a patient during a healthcare visit, the portable device comprising:
at least one memory device configured to store computer-executable instructions; and
at least one processor configured to access the at least one memory device and execute the computer-executable instructions to:
identify location verification information on behalf of the portable device; and
direct communication of the location verification information to a verification system,
wherein the verification system evaluates at least a portion of the location verification information to determine whether the healthcare visit was performed at an approved service location for the patient.

### Claim 23 (depends on 22)

The portable device of claim 22, wherein the at least one processor is further configured to execute the computer-executable instructions to:
determine that a network connection between the portable device and the verification system can be established; and
collect global positioning system (GPS) coordinates as the identified location verification information,
wherein the verification system compares the GPS coordinates to stored location information associated with the patient.

### Claim 24 (depends on 22)

The portable device of claim 22, wherein the at least one processor is further configured to execute the computer-executable instructions to:
determine that a network connection between the portable device and the verification system cannot be established;
collect information from a patient device as the identifying location verification information; and
direct communication of the location verification information to the verification system once it is determined that a network connection can be established.
