Methods, Systems, And Computer-Readable Media For Determining A Plurality Of Turfs From Where To Reallocate A Workforce To A Given Turf
AssigneeAT&T Intellectual Property I, L.P.
InventorsRobert Ingman, Robert Cole, Richard Miller
Life of this patent
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Abstract
Methods, systems, and computer-readable media provide for determining a plurality of turfs from where to reallocate a workforce to a given turf. According to embodiments, a method for determining a plurality of turfs from where to reallocate a workforce to a given turf is provided. According to the method, an indication of the given turf is received. Optimal turfs from where to reallocate technicians to the given turf are determined from a plurality of turfs. Visual cues for identifying at least a portion of the optimal turfs are generated.
Claims20
A method for determining a plurality of turfs from where to reallocate a workforce to a given turf, the method comprising:
- displaying, by a computer having a processor and a memory, a graphical user interface, the graphical user interface displaying a plurality of turfs in a map presentation that provides a visual mapping of physical distances between each of the plurality of the turfs, wherein each of the plurality of turfs comprises a geographic area, and wherein each of a plurality of telecommunications technicians are assigned to one of the plurality of turfs;
- receiving, via the computer, a selection of the given turf from the plurality of turfs through the graphical user interface;
- upon receiving the selection of the given turf from the plurality of turfs,
- determining, by the computer, other turfs of the plurality of turfs that are optimal turfs from where to reallocate telecommunications technicians to the given turf, and
- displaying, by the computer via the graphical user interface, contact information of a field supervisor associated with the given turf;
- determining, by the computer, a level of optimality for each of the optimal turfs with respect to reallocating the telecommunications technicians from each of the optimal turfs to the given turf;
- and
- generating, by the computer, visual cues in the graphical user interface highlighting each of the optimal turfs associated with a different shade of highlighting corresponding to the level of optimality associated with each of the optimal turfs.
A system for determining a plurality of turfs from where to reallocate a workforce to a given turf, comprising:
- a processor;
- and
- a memory for storing a program containing code that, when executed by the processor, cause the processor to perform operations comprising
- displaying a graphical user interface, the graphical user interface displaying a plurality of turfs in a map presentation that provides a visual mapping of physical distances between each of the plurality of the turfs, wherein each of the plurality of turfs comprises a geographic area, and wherein each of a plurality of telecommunications technicians are assigned to one of the plurality of turfs,
- receiving a selection of the given turf from the plurality of turfs through the graphical user interface,
- upon receiving the selection of the given turf from the plurality of turfs,
- determining other turfs of the plurality of turfs that are optimal turfs from where to reallocate telecommunications technicians to the given turf, and
- displaying, via the graphical user interface, contact information of a field supervisor associated with the given turf,
- determining a level of optimality for each of the optimal turfs with respect to reallocating the telecommunications technicians from each of the optimal turfs to the given turf, and
- generating visual cues in the graphical user interface highlighting each of the optimal turfs associated with a different shade of highlighting corresponding to the level of optimality associated with each of the optimal turfs.
A non-transitory computer-readable medium storing instructions that, when executed by a processor, cause the processor to perform operations comprising:
- displaying a graphical user interface, the graphical user interface displaying a plurality of turfs in a map presentation that provides a visual mapping of physical distances between each of the plurality of the turfs, wherein each of the plurality of turfs comprises a geographic area, and wherein each of a plurality of telecommunications technicians are assigned to one of the plurality of turfs;
- receiving a selection of a given turf from the plurality of turfs through the graphical user interface;
- upon receiving the selection of the given turf from the plurality of turfs,
- determining other turfs of the plurality of turfs that are optimal turfs from where to reallocate telecommunications technicians to the given turf, and
- displaying, via the graphical user interface, contact information of a field supervisor associated with the given turf,
- determining a level of optimality for each of the optimal turfs with respect to reallocating the telecommunications technicians from each of the optimal turfs to the given turf;
- and
- generating visual cues in the graphical user interface highlighting each of the optimal turfs associated with a different shade of highlighting corresponding to the level of optimality associated with each of the optimal turfs.
Dependencies are inferred from the claim text.