System and Method for Indexing Voice Mail Messages by Speaker
AssigneeAT&T Intellectual Property II, L.P.
InventorsJulia Hirschberg, Sarangarajan Parthasarathy, Aaron Edward Rosenberg, Stephen Whittaker
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Abstract
The invention provides a system and method for indexing and organizing voice mail message by the speaker of the message. One or more speaker models are created from voice mail messages received. As additional messages are left, each of the new messages are compared with existing speaker models to determine the identity of the callers of each of the new messages. The voice mail messages are organized within a user's mailbox by caller. Unknown callers may be identified and tagged by the user and then used to create new speaker models and/or update existing speaker models.
Claims20
A method comprising:
- determining a level of certainty of an identity of a caller in a voicemail message by (1) comparing speech signals from the voicemail message with a plurality of caller speaker models and (2) analyzing content of the voicemail message;
- when the level of certainty reaches a threshold, tagging the voicemail message with the identity;
- and
- when the level of certainty does not reach the threshold:
- creating a new speaker model associated with the caller;
- and
- adding the new speaker model to the plurality of caller speaker models.
A system comprising:
- a processor;
- and
- a computer-readable storage medium having instructions stored which, when executed by the processor, cause the processor to perform a method comprising:
- determining a level of certainty of an identity of a caller in a voicemail message by (1) comparing speech signals from the voicemail message with a plurality of caller speaker models and (2) analyzing content of the voicemail message;
- when the level of certainty reaches a threshold, tagging the voicemail message with the identity;
- and
- when the level of certainty does not reach the threshold:
- creating a new speaker model associated with the caller;
- and
- adding the new speaker model to the plurality of caller speaker models.
A computer-readable storage medium having instructions stored which, when executed by a computing device, cause the computing device to perform a method comprising:
- determining a level of certainty of an identity of a caller in a voicemail message by (1) comparing speech signals from the voicemail message with a plurality of caller speaker models and (2) analyzing content of the voicemail message;
- when the level of certainty reaches a threshold, tagging the voicemail message with the identity;
- and
- when the level of certainty does not reach the threshold:
- creating a new speaker model associated with the caller;
- and
- adding the new speaker model to the plurality of caller speaker models.
Dependencies are inferred from the claim text.