Venue management system and method
AssigneeAlvarado Manufacturing Company, Inc.
InventorsLarry D. Witherspoon, JR., J. Bret Armatas
Life of this patent
Estimating the term…
Abstract
A venue management system and method that effectively integrates and automates access control systems, membership and/or loyalty programs, and similar programs and systems to allow a sports team or other organization to more effectively monitor and track ticket holders' attendance histories, purchase histories, spending patterns and other behaviors and to provide rewards and other incentives more closely tied to these behaviors.
Claims22
A non-transitory computer-readable storage medium with an executable computer program stored thereon, the computer program comprising:
- a code segment for receiving identification infoimation for a ticket to an event at a single stationary venue, and
- a code segment or segments for implementing a rules engine that associates a reward or incentive with the ticket upon occurrence of a trigger;
- a code segment or segments for designating a trigger and a reward for a portion of the event and a different trigger and different reward for a different portion of the event;
- and
- a code segment for changing the reward or the user activity during the event according to input received by an administrator.
(canceled)
A venue management system comprising:
- a patron portal implemented by a computer system having memory, data processing, and communication elements and accessible by patrons of a venue, the patron portal configured to receive and store patron accounts from patrons and to store ticket information for tickets to the venue in the accounts;
- and
- an administration portal implemented by the computer system and accessible by administrators of the venue, the administration portal having a rules engine configured to receive, store, and execute a rule from an administrator, wherein the rule is configured to award rewards or incentives to the patrons and associate the rewards or incentives with the patron accounts in the memory.
(canceled)
A non-transitory computer-readable storage medium with an executable computer program stored thereon, the computer program comprising:
- a code segment for receiving identification information for a ticket to an event at a single stationary venue;
- a code segment or segments for implementing a rules engine that associates a reward or incentive with the ticket upon occurrence of a trigger;
- a code segment for changing the user activity during the event;
- a code segment for confirming a trigger occurred at the event;
- and
- a code segment for associating a reward with the user account based on the trigger occurring,
- wherein the trigger comprises at least one of:
- when a patron uses the ticket to enter the venue at a specified time or date prior to an event;
- when a team or group performing in the venue completes a specified action;
- when the patron donates a specified amount of money to a cause affiliated with or endorsed by the venue;
- and
- when the patron attends a specified number of events;
Dependencies are inferred from the claim text.