System, Apparatus and Method for Customer Requisition and Retention Via Real-time Information

Abstract

A hand-held computing device and system is provided comprising an executable method for providing the user the ability to allocate geographical regions to a predetermined or on-the-fly representative or groups of representatives. The executable method in conjunction with the hand-held computing device provides a field representative with the means to view a predetermined allocation of customer's houses or business addresses that are part of scheduled daily activity. The system provides user ability to access a particular property, display information at the point-of-sale, capture information including digital signatures and verbal verifications, and storing the outcome of the interaction in a particular case. A user interface on a hand-held computer device is provided that includes a group management module, a user allocation module, a team leader module, a customer interaction module, and a mapping module. A further user interface is provided at one or more web consoles. Said web console user interface includes a form builder module, a form management module, a reporting module, and an allocation module.

Dependencies are inferred from the claim text.