Application server for provisioning a controlled communciations system in a cloud-based environment

A storage medium storing instructions for creating a portal application to permit a client to provision one or more controlled communications systems hosted on a server in a network environment, wherein said controlled communications systems are provisioned in response to data input in a particular language, and which when executed on a processor cause said processor to provide:

• a viewer-and-controller module for presenting either a graphical user interface (GUI) to a client or an Application Programming Interface (API) to a client containing fields for accepting user input pertaining to controlled communications system provisioning requirements;
• an API interface module for communicating with the controlled communications system including a wrapper module for translating between normalized data for use by the viewer-and-controller module and data in the particular controlled communications system language for any controlled communications system, and a provisioning module for communicating with said wrapper module;
• and
• wherein said viewer- and controller-module further comprises a controller module for generating said GUI or said API, and a transaction module responsive to user input to query said API interface module to obtain data required to implement user provisioning requests in the viewer-and-controller modules to create a new or modified user profile, or a new or modified room profile;
• and
• said transaction module further including a command module for sending commands as normalized data to the provisioning module to implement said new or modified user profile in said one or more communications systems via said wrapper module.

A computer-implemented method of provisioning one or more controlled communications systems hosted on a server in a network environment through a portal application, wherein said controlled communications systems are provisioned in response to data input in a particular language, comprising:

• presenting a graphical user interface (GUI) to a client or an Application Programming Interface (API) containing fields for accepting user input pertaining to PBX provisioning requirements;
• establishing communication with the controlled communications systems through a wrapper module that translates between normalized data for use by the viewer-and-controller module and data in the particular PBX language for any controlled communications system;
• and
• responding to user input to query said API interface module to obtain data required to implement user provisioning requests to create a new or modified user profile, or a new or modified room profile;
• and
• sending commands as normalized data to the wrapper module to implement said new or modified user profile in said one or more communications systems.