Locating Products in Stores Using Voice Search From a Communication Device

Abstract

A user can locate products by dialing a number from any phone and accessing an automatic voice recognition system. Reply is made to the user with information locating the product using a store's product location data converted to automatic voice responses. Smart phone and mobile web access to a product database is enabled using voice-to-text and text search. A taxonomy enables product search requests by product descriptions and/or product brand names, and enable synonyms and phonetic enhancements to the system. Search results are related to products and product categories with concise organization. Relevant advertisements, promotional offers and coupons are delivered based upon search and taxonomy elements. Search requests generate dynamic interior maps of a products location inside the shoppers' location, assisting a shopper to efficiently shop the location for listed items. Business intelligence of product categories enable rapid scaling across retail segments.

Dependencies are inferred from the claim text.